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2015
Very good 7.6
Based on 2695 reviews

Recent customer comments

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Very good



based on 2695 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.5

guy H.
Philippines
January 20, 2015
3 days in manila
Position ,value for money ,staff
Really good stay ,the staff very friendly and the food of a good standard , better than other hotels I have stayed in manila

Azim V.
Canada
January 15, 2015
FOR better or for worse?
the staff,the staff,the staff
My stay was not pleasant..... - I had to pay for airport pick up, never had to do that before - The room rates have become extremely expensive!, compared to the rates at some new hotels near MOA. - The rooms desperately need upgrading! Furniture is very old, fridge barely works, room smells of pesticide. -No more Sutukil restaurant, kikiam, fresh buko, no more trycicle, mini van taxi?? - php 550 for 1 thin slice of fish at the lobby??, your food has become extremely expensive! I have been staying here for the last 7 years, i am now considering moving to another hotel that is more reasonable A. Visram

Alastair D.
Australia
January 14, 2015
you get what you pay for
location, room size, free breakfast
This hotel was ok but old and outdated. the food and staff were good but I would prefer to pay a bit extra and stay somewhere newer next time.

MARILOU S.
Philippines
January 13, 2015
Welcome to Manila
Atmosphere, Staff, location near the airport
The employees made my stay from beginning until departure a very pleasant stay.It is a great place for an overnight stay. The 2 floor suite with Jacuzzi was located direct by the pool. It felt like being in a resort and not a busy down town hotel.

Lorelei J.
United States
January 12, 2015
Not Mabuhay
Breakfast buffett, friendly staff and location
The place is nice but the bed is so hard. It's like sleeping on a hard floor. Staff said that the bed is most likely new but how can you sleep confortably on a hardfloor bed. They charge you for everything like towels and blankets. You're allowed to use 2 towels a day, so if you're going to use your alloted towel when you go swimming in the pool, you're being charged if you need a new one. Their own airport service is expensive. One reason this hotel was chosen was the location- near the airport. If we have taken an outside taxi, we could have paid way lesser than we paid at the hotel. This hotel don't prorate. I have to pay extra day since we arrived early. The check in was at noon, we arrived around 4:30 am on that day, we got charged the full amount. My husband had a massage and didn't recommend me doing it. The lady who did his was snorting and burping the whole time. He was disgusted. The laundry service is overcharged. They called us about the charges when it was already sent out to laundry.

junelyn C.
Philippines
January 12, 2015
BED DAMN HARD BUT VERY NICE STAFF
FOOD,STAFF,LOCATION

poul B.
Canada
January 11, 2015
Sad Traveling
Staff friendliness
I have replied twice but when i send it there seems to be a problem , if you want to send me an email then I will reply to it

Brian W.
United States
January 06, 2015
Great hotel
Very clean, great customer service and the food was delicious
Excellent!

Norwina B.
United States
January 05, 2015
Very affordable
Affordable, close to the airport and had Spa services at very reasonable price.
It was great, the only minus feature is the bathroom, I would be better if there was more legroom for the toilet space.

albert L.
United States
January 05, 2015
Average Hotel
Very close to the Mall of Asia, large room, clean
Pretty average hotel, not bad for a short stay.