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2015
Very good 7.6
Based on 2704 reviews

Recent customer comments

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Very good



based on 2704 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.5

maria V.
Indonesia
June 27, 2014
Just ok hotel
Easy access from the airport
Budget hotel, dirty bed sheets and dirty towels

tiong L.
Brunei Darussalam
June 25, 2014
too noisy
friendly staff
too noisy and the hotel is old,still using old model tv

Ridley C.
Malaysia
June 23, 2014
Not impressed, staff needs to be better informed
Near to the airport (somewhat)
We booked this hotel based on price and location to the airport as we had a lay over from Kalibo before an early flight out of Manila. The location was not good in relations to finding restaurants ( to far to walk to close for a taxi) plus it didn't feel very safe; not sure if its the area or Manila as a whole. We asked about terminal fees to exit the country as we wanted to make sure we had enough pesos, were given a wrong amount so we changed too much pesos. Booked for room with breakfast but was told we had to leave before breakfast is served so they gave us a tuna sandwich and a coffee when we got to the airport, our counter wasn't going to be open for another 45 minutes. I would recommend finding alternative transport to the airport instead of the hotel shuttle; they charge 450 pesos for a short trip. Overall, not impressed with this hotel, rooms were dated, tv was old and remote didn't work. No kettle for hot water and when we called waited over 30 minutes and it didn't come we just cancelled and went to bed. Morning sandwich was arranged for 530 as we were told we have to leave by 6:00AM had to call 3 times before sandwiches and coffee arrive at 5:45.

Sonia M.
United States
June 21, 2014
Simple and not worht it the amount I paid.
Location.
Food is great but the room was dirty. Room service is junk and waited so long. I was using these hotel for 17 years the service before was great and staff too before was very polite. I recommend so much of my friends and they stayed that hotel. But now I'm not happy and their not helpful anymore.

maria V.
Indonesia
June 19, 2014
Need improvement
Airport shuttle
They need to change the towels, bed sheets, it's very old already.

Jon B.
United States
June 17, 2014
very practical. Staff makes you feel at home
Personalized service, location close to airport, easy check in and check out 24x7
Excellent

NINORAMON H.
United States
June 17, 2014
best filipino breakfast for balikbayan!!!
breakfast, breakfast, breakfast
2nd time around. I booked this hotel because of the delicious breakfast. Well I'm a balikayan and for locals it was ok but for me because I miss Filipino breakfast it was superb. If you are a Filipino and was away for a long time this is a good place to stay. close to shopping SM MOA

Jan J.
Netherlands
June 16, 2014
Not living up to expectations
close to the airport
Airport pick up did not show even though i texted and called to a number the hotel staff asked me to contact(the call was not answered)At arrival the staff just ignored my remarks about the pick up. I was alone, booked a room for double occupancy, had breakfast coupons for 2 but still had to pay extra for a visitor.

Steven L.
Australia
June 14, 2014
Good staff not much else
Had a very good buffet breakfast
Huge rooms but so small bathroom poor design . Food was rubbish but the buffet breakfast was superb Ok to overnight for flights

Ben F.
Australia
June 12, 2014
Good value for money
price, location, swimming pool
Enjoyed my stay, no regrets