Traders Hotel Manila Reviews

Fantastic Service Guest Rating: 4.2

The hotel is in a great location for most things you may need or want to see. Situated right on the harbour, you can get a room with a really nice view. The staff are very helpful and understanding of most needs of the business traveler and will in many case put themselves out to assist where possible. The room I was allocated was a bit of a let-down. The carpets were ruined, showerhead attachment was broken on arrival and never repaired and there was an intermittent knocking coming from the elevators (which was thankfully repaired by 3am - just enough time to catch up on some sleep for an otherwise restless night). I was in two minds to either never return to this hotel or not. However, on reflection, I would certainly use them for one more try. Just be picky about your room and I'm sure you'll have a great experience. Hotel prices are somewhat expensive to other comparable hotels and their internet connection is atrocious to the extent that an small 100Kb file attached to an email took 10 minutes to arrive and anything larger was always corrupted on arrival. These were really my only gripes with my stay. It was otherwise and well staffed hotel which takes pride in it's overall cleanliness and customer service.

Hospitality staff are excellent. Food is generally of very acceptable quality. Close to the Mega Mall and other useful amenities.

Decor is very dated in general. Carpets were stained/burned in many places. Shower adjustment was broken and no maintenance guy repaired despite of it being reported when I arrived. Internet connection is probably one of the worst - though it doesn't disconnect, you'd certainly wish it had due to speeds being some of the slowest experienced. Not very helpful when downloading emails with attachments of *any* size.

• Hotel Feature Tip : If you are checking-in, dont fall for their "upgrade" to their Golden Circle sales pitch. For a bowl of fruit and 50% off breakfast (which I never had) will set you back an extra 2000 pesos. It gives very little in return, not even your room is upgraded - I was still accommodated in a Standard Room for my 26,000 pesos upgrade.

Club house service is fantastic Guest Rating: 4.0

The club room of this hotel is very comfort. Staffs in Club house floor are professional, they could provide an impressive service during my staff for two nights. Hotel needs to improve the smell of the room. I will definitely come back to stay here for my business trip but not good for holiday as there is no shopping mall around the hotel.

Room is clean and comfort

Room smell is not so nice, no shopping mall around this area

About Traders hotel in Manila Guest Rating: 2.2

This hotel is very closed to the international airport and mall of asia. But we could not satisfied with hotel staff(front) attitude. That was very bad experience.

Lobby looks confortable. Bell man was very kind.

I was very looking forward to use this hotel because it's something connected with Shangrila hotel. but pool and spa looks so sad. And They offered room charge that we did not order.( up grade, we ordered just 1night special pack, but they charged 2nights. we complained about this but they said just "no". Too bad experience. I have never had experience like this.

Just Awful Guest Rating: 2.2

Nice hotel Guest Rating: 4.3

Next time i will come back

Tired and Old but Renovating Guest Rating: 3.3

We stayed for 2 nights on the Club floor. The location was very near to the Corregidor Ferry where we met friends for a day trip. The view from the room was very good and the Club lounge was excellent. Staff were superb and really made up for the old rooms. They are undergoing a 2 year renovation project which should bring the hotel up to par. The breakfast buffets were good but the one night we ate dinner there it was mediocre. It's close to the airport and the location has good access to the Manila Bay area, good for walking. I'm not sure we would book there again until after renovation.

• Restaurant Tip : There are a lot of restaurants across the street at the Manila ferry terminal. Starbucks is there too.

Traders Club floor Guest Rating: 4.2

Feedback was taken seriously by staff. room condition needs some improvement.

• Shopping Tip : Mall of Asia is a good trip! excellent food and shopping experience...and it's nearby. 10 mins by taxi...if no traffic jam.

The last time Guest Rating: 3.3

The area in front of Traders has been reclaimed and is now home to some giant shopping centres, providing perhaps the best shopping Manila has to offer

Not that great Guest Rating: 2.8

Probably would not recommend this hotel. I did not see a standard room but i would not recommend spending extra for a club room.

Traders Guest Rating: 4.2

Great location, good service standards but food wise can be improved. club floor needs upgrading.