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Excellent 8.2
Based on 866 reviews

Recent customer comments

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Excellent



based on 866 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.7
  • Value for Money 7.7
  • Food/Dining 7.4

Marilou L.
Philippines
June 23, 2016
Ok
Good service

Jayson R.
Philippines
June 20, 2016
Nice & Kid-friendly hotel / accomodation
A very relaxing stay at the hotel, hotel near beach. Location was great, i chose sheridan because of its proximity to underground river. I enjoyed the Sabang zipline very much. Nice mountain view accomodation but we chose pool view accomodation to have an access near pool because i have todler & kids. Everything was great except for the food. limited choices and food. Not that tasty and a bit overpriced!

Anna Q.
Philippines
June 19, 2016
Outstanding service🖒
They have approved our request for an early check in as I am travelling with a toddler. Restaurant staff are friendly and accommodating too where they gave us the best seat that is child proof and beach front! Don't forget to give a "tip" if you encounter the same, or better!!!

paul S.
United States
June 11, 2016
was ok
everything was ok except you were in middle of nowhere and rally could not walk anywhere so were force to use hotel for everything

振和 游.
Taiwan
June 05, 2016
Great accomadation
It'll be better if the facility be improved.

Ken B.
Australia
May 30, 2016
Tourist
Poor air conditioning ,electricity switching off more than ten times a day.their small generators can't support to supply the needs of the whole hotel.food only favours mostly Asians.twice I tasted off food from the breakfast buffet.when I ordered from their menu it came very salty..ripped off.

ARTHUR S.
United Kingdom
May 26, 2016
Excellant
Really enjoyed how stay there, met with a nice drink when we arrived by the Excellant staff all very friendly , the room for very nice with a view of the pool and clean, the pool wow something very special with a bar ,the food was so good , all you can eat breakfast and a very good menue to choose from in the evening , location near to the beach was great, I would go back no problem

Todd M.
United States
May 25, 2016
Major Disappointment
Where do I begin? 1. The 'mountain view' room allowed me to barely see the mountain through the trees, was woken up by a generator from the neighbor's house in very close proximity and I could see their pile of trash and clothes line while I enjoyed my morning cup of coffee. 2. The rooms seemed very outdated. 3. The fridge had to be replaced in my room. 4. Everything is overpriced at the hotel relative to the Philippines so if you stay you should definitely stock up on snacks and drinks before you go. 5. When I checked out there were additional things on my bill that needed to be removed. The group in front of me had a similar problem. 6. Asked several of the staff about the water and ice being distilled but could not get a consensus. Supposedly the water is distilled but they get ice from the city? I stayed away from the ice to be safe. 7. The beach seems like a very small area and to the left is an abundance of tourist boats that really is not aesthetically pleasing. The best part of the resort was probably the pool area. It had a great view and the pool was very clean and always warm. If I go back to Palawan, I will probably make the trip to El Nido.

Robert G.
Netherlands
May 21, 2016
Good hotel near beach
Good hotel near the beach. Many food options, although a little bit pricey. Rooms are OK. One of the best choices in Sabang beach.

Ken M.
Australia
May 20, 2016
Great Hotel
Great beach hotel with good food and friendly helpful staff. Will visit again. Thanks