arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (723)

Business travelers (30)

Couples (394)

Solo travelers (119)

Families with young children (33)

Families with older children (61)

Groups (86)

Very good
8.0
based on 723 reviews
Hotel Condition/Cleanliness
8.2
Facilities
7.2
Location
7.9
Room Comfort/Standard
8.3
Staff Performance
8.3
Value for Money
8.0
Food/Dining
7.2

7.3 Tiffany M.
United States of America
March 14, 2016
Good and bad
Staff, Bathrooms, Mongolian BBQ
One complaint...the hotel public areas not air conditioned, AC in rooms terrible, miserably hot and muggy...room temp never got below 27c, even after running the thermostat on 16c for hours and electric goes off when you remove your keycard. When you walk back into your room, it is like an oven. This feature alone makes the hotel less than 4 star. The island has a very hot and humid climate and AC that works is a must. Other than this major negative, everything else was quite acceptable. The staff at this hotel are wonderful!

8.7 Domenic M.
Australia
March 20, 2016
review of Sunlight
Staff, location, cleanliness
Both my brother and I had 2 issues. We thoroughly enjoyed the hotel, the staff, the cleanliness, the location, the quality of the room, , price compared to Boracay in Philippines. We had two issues. WEe dined at lot at the hotel restaurant, staff were great, but the food as pe rthe menu was hardly ever there, things id not work. Secondly they were holding a seminar/bus conference, and it was held in part of the restaurant, it was just too loud and too dominant

7.3 Berlin G.
Philippines
March 08, 2016
Comfy stay lots of mosquitoes drainage problem
View, gym, With insistence problems can get resolved.. be it plumbing, transport, food services, housekeeping or business centre,
Good can be better

8.3 Joachim O.
Sweden
March 07, 2016
Spacious and cozy rooms
The rooms are exquisite. A big comfortable bed, big bathroom with a tub, and and armchair to relax in
Good.

4.8 PATRICK A.
United Kingdom
March 10, 2016
Not satisfactory
TV not available for 5 days - unwatchable. Despite repeated requests to fix. Too much of the gym equipment not working eg 2 out of 4 treadmills not working. Some menu items in the restaurant not available - okay - but no coffee? Come on! Overall not satisfactory for the price.

8.3 Ryan B.
Australia
March 01, 2016
Good Stay
Restaurant Food, Size of Room, Polite staff
It was an enjoyable stay.. good for a few nights

10 Tania M.
Cayman Islands
February 27, 2016
Excelente
Beautiful

7 manuel A.
United States of America
February 22, 2016
Guest
Location
Okay

7 manuel A.
United States of America
February 22, 2016
Guest
Location
Okay

9 Qasim A.
Bahrain
March 12, 2016
Great
1. Very cleane 2. Comfort 3. Very accommodating staff
Excellent