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Recent customer comments

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Very good



based on 1054 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.3
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 6.3
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Sheena S.
Philippines
August 16, 2016
average
though the staff were accommodating, there are a few things that need to be checked in the room. Room107 have a sink that floods the bathroom floor, it has a leak or something that needs to be fixed. Another thing is, the food in my opinion is a bit overpriced. It would also be nice if they provide disposable slippers. But overall experience was ok. They upgraded my room to an executive suite from Deluxe

Josef A.
Philippines
August 12, 2016
Good location for couples
Located along the main road, the hotel gave us the convenience of being near establishments where we really planned to go while in Tagaytay. The frontdesk provided us a complimentary room upgrade which was nice of them as we didn't even ask for it.

Karen C.
Philippines
August 11, 2016
Not good
Staff not accomodating. Bedsheets were moist , there are bed bugs as well.

Ma L.
Philippines
August 08, 2016
Good for a night's rest
The place is okay if you're just looking for a place so you can get some sleep after a drive.

Charlyn G.
Philippines
August 07, 2016
Never Again
Stayed at a two bedroom suite. Needs a lot of improvement.

Johnry M.
Philippines
August 07, 2016
Looks clean but not really
The room i got was a superior room and it looked just like the photos shown in their website, which was good. Indeed it looked nice and elegant but it smelled of vomit. I swear, the smell of human vomit! The towels in the bathroom smelled vomit as well T.T I think they don't regularly change the towels which makes me cringe..... The water in the bathtub always flood the toilet floor and I cannot figure where it's coming from... On my second day, they did not change the towels and the cup and spoon I used for coffee was obviously not properly washed.. they just put it on the tray and arranged it as if it was not used. I saw the stains of the coffee!!! Food is waaay too pricey I tell you.. I also think that this hotel is understaffed...

Jamie S.
Philippines
August 03, 2016
Vacation
None

Jose C.
Philippines
August 02, 2016
Cheap, Easy to find and comfy
The location is very accessible as its in the main road. Rooms are nice and worth the price you pay

Jose F.
Philippines
July 28, 2016
Worst Stay
Stayed here with my friends during my birthday eve. We got the biggest room so we can stay during my birthday eve but they have to be strict that after 12, everyone in excess of 4 will be charged unreasonably. Also, the extra charge don't have anything with it. No extra bed, no anything. When asked why, hotel attendants can't even explain why. I don't mind paying if the staff was helpful but nope, he isn't. I've stayed in several hotels since I was young and this is the worst. Never going back.

Mikhail I.
Philippines
July 27, 2016
Excellent place, awful staff
Don't get me wrong but don't you want a good people to speak with after hours of travel and tours? I've been going back and forth here I can't help but notice that the RECEPTIONISTS clearly doesn't know how to accommodate and speak politely to the guests. I would advice for them to get 'lady receptionist'. Studies shows that women receptionists are highly approachable and converse well with guests. SO PLEASE!!! If you want to save this business..put in your investment well! I love Tagaytay, I love your place!