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2015
Very good 7.8
Based on 3485 reviews

Recent customer comments

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Very good



based on 3485 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.2

yee C.
Malaysia
May 14, 2015
clean
clean, location,friedly

Mohd S.
Malaysia
May 11, 2015
Hotel is good
Staff is helpful. Room also comfort and nice pool

Yong T.
Malaysia
May 11, 2015
Attentive staff, clean room and spacious room
located in shopping mall, easy to find food. Hotel room is clean and spacious.
attentive staff, good atmosphere. Room are Clean and well maintain.

Dephne L.
Singapore
May 10, 2015
good location
location. bath tub. pool.
pleasant and loved the surrounding eateries.

weena S.
Thailand
May 09, 2015
Convenience
Comfort

Thong P.
Malaysia
May 09, 2015
Housekeeping needs to be more pro-active.
The 3 best things about this hotel were the location, room size and wifi.
We stayed there for 3 nights in total. The first night everything else was fine except for the mini fridge it was all covered with ice at the back of it and it looks to me it didn't even work. However on the second and third night, things were a little different from the 1st night. On the 2nd night there was a missing bath towel and there was note from the housekeeping about replenishing it when it is available. In the end, there was no replenishing done. Third night comes along, this time around there was 2 missing bath towels and the bath mat as well. The bath towels was replenished after but for the bath mat I had to call for housekeeping to get it delivered and even then it was still out of stock. Apparently the towel supplier for your hotel still hasn't come back with a new batch of stock. This was probably at around 4 or 5pm. I worked in the hotel industry as well, as far as I know the towels and linens should be delivered in the morning to the hotels so that the housekeeping will have fresh linens and towels to make up the room and not using extra from yesterday's delivery in the hopes that it will enough to cover for a whole day's worth. Surely, if you want to do that you must stock up double the amount and have some extras on hand. Which after the two nights, clearly there was not enough extras nor there was double the stock.

Chee K.
Malaysia
May 08, 2015
Pleasant stay and the staffs are friendly
Cleanliness, service and the room
Reasonable price and the location is near to the MRT. There is a small shopping complex link with the hotel.

VIJAYENDRA P.
India
May 08, 2015
CBD located
location, courteous staff

VIJAYENDRA P.
India
May 08, 2015
CBD located
location, courteous staff
Repeat occupier of the hotel. Centrally located in the business district and walking distance to Tanjong Pagar MRT. Staff are courteous and helpful.

Bastian L.
Indonesia
May 08, 2015
Good Friday Staycation
Location, Comforable bed, nearby Facilities/amenities etc.
The Stay was a good one with my partner. However you might want to do smth to improves your front desk service as it seems that the computer system takes too long to process, causing unnecessary waiting time. I went to the reception twice (one to request for new room key, the other was to rectify another error key) and i have to wait for the system to find my bookings and room details.