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Recent customer comments

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All reviews (3435)

Business travelers (634)

Couples (1355)

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Families with young children (576)

Families with older children (207)

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Very good
7.4
based on 3435 reviews
Hotel Condition/Cleanliness
7.6
Facilities
7.4
Location
8.4
Room Comfort/Standard
7.3
Staff Performance
7.6
Value for Money
7.0
Food/Dining
6.7

10 Jintae P.
South Korea
June 22, 2015
Very good hotel
Food, comfort enough to stay, customer service
In June, July, it's very crowded because of sale season. This hotel sits perfect location and gives warm welcoming service. I was very satisfied and like to recommend others this hotel.

3.3 Janette L.
United States of America
June 24, 2015
Worst hotel I ever stayed
Location
Not good. The room is so small. Bathroom floods. Staff are not generally courteous.

9 Richard M.
United Kingdom
June 23, 2015
Terrific stay, outstanding value
minibar, staff, pool
First time at this hotel and a very pleasant surprise. A full mini bar restocked daily and great service no matter what was asked were both qualities of Bay.

5.7 Garnyaluck P.
Thailand
July 03, 2015
n/a
n/a

7.3 Hock S.
Malaysia
July 27, 2015
Good location
Clean room, friendly staff and convenince location

6 Rogel R.
Philippines
June 26, 2015
Friendly staff and good value for money
Near to Mall, comfy rooms and Friendly Staff
Satisfied and good value for money

7.3 Jose W.
Indonesia
June 22, 2015
Strategic Location - to Sentosa Island
Good Location, Clean Room
Easy C/I, Easy to find, Strategic location, close to Mall and Station to Sentosa Island

6 Chong H.
Singapore
June 20, 2015
Good Location
Location, Room and Cleanliness
My stay in Bayhotel was great, it was my 2nd time staying. Room was comfortable and location was good.

6.7 Zhuo S.
Singapore
June 18, 2015
Small room
Room is clean. Location is near RWS. Staff service is good.
Was shocked at the size of the room - can hardly put one decent size luggage in it. Air-con is centralized system and no way to set to a temperature of my own - too cold!

9.3 Lee H.
Malaysia
June 15, 2015
Hotel is GOOD but need improvement on bathroom
Hotel location is near MRT, hotel room is clean and well organise, the only thing need improvement is the bathroom and toilet, the door is not functioning well, always stuck
Hotel location is near MRT, hotel room is clean and well organise, the only thing need improvement is the bathroom and toilet, the door is not functioning well, always stuck! If not this room is just perfect !