Back to hotel info

Excellent 8.1
Based on 12880 reviews

Recent customer comments

Filter by traveler type

based on 12880 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

Tan P. from Singapore
Stayed one night in October 2015
Too much wedding event make their carpark limited.
Nice lobby, Nice and clean room
Overall satisfied, just that they do not allow me to park at their carpark as their carpark is full due to wedding event on weekend.
Reviewed October 15, 2015

TAN M. from Singapore
Business travelers
Stayed one night in February 2015
Improvement since the last stay
Rooms are given a facelift and service are also better in comparing the stay 1 year back. Will revisit.
Reviewed October 15, 2015

Kar L. from Malaysia
Business travelers
Stayed 2 nights in October 2015
Near, Friendly staff, Clean
is a good hotel
Reviewed October 15, 2015

TAN M. from Singapore
Business travelers
Stayed 3 nights in September 2015
Good value for money on occasions
Location, not far from airport
Recent facelift gave this old hotel some life. The new rooms designs are modern in taste although nothing out of ordinary expected from a business hotel.
Reviewed October 15, 2015

Yue Y. from China
Families with young children
Stayed one night in July 2015
Good choice when you're in Singapore
Location, value for money, food
The one-night stay was pleasant. The location is in the middle of the city, close to everywhere, especially when you consider taking a taxi after one-day walking and it only takes less than 10 dollars (good news for a family of four). The room is clean, with comparably larger space. The price is acceptable, comparing to other down-town hotels.
Reviewed October 15, 2015

Derrick A. from United Kingdom
Stayed 3 nights in October 2015
Excellent Hotel.
location is ideal for visiting all the important tourist locations. Ideal location to excellent shops. within easy access to airport, harbour and for travel to Malaysia.
Stay was excellent in all respects form arrival to departure. All staff were attentive and were always yo assist in any way they could.
Reviewed October 15, 2015

Chris P. from United Kingdom
Business travelers
Stayed one night in October 2015
Nice hotel, shame about the breakfast
Good location, friendly staff, efficient service.
Perfect for a one-night business stay. Centrally-located, so close to all meetings. Easy to access from airport. Good service and friendly staff. Breakfast room very crowded and noisy, and food a bit limited.
Reviewed October 14, 2015

SACHIN S. from Singapore
Families with young children
Stayed one night in October 2015
Stay at Carlton Singapore
Location, Food
Not a comfortable and enjoying stay with family. Even after taking Premier Club room, family couldn't any food in club lounge from 2 pm to 6 pm. Room was with suffocated smell and bathroom mirror had stains. Moreover, staff in club lounge were not cooperative. Not recommended to stay.
Reviewed October 14, 2015

Alfred K. from Singapore
Stayed one night in October 2015
Acceptable Standard, but not 5star
Location, Cleaniness, Room size
Overall standard is good, but not yet 5 stars. Location is minutes away from City Hall mrt, and macdonalds 24hr is just around the corner. Room size is big and clean, but toiletries given were inadequate and of low quality. For a normal hotel it will be acceptable, but Carlton is listed as 5 stars thus more is to be expected. Counter staff for check in/out is very good, but concierge service has a big room for improvement. Emailed reservations 2 days after stay to enquire about item left behind and till now (4 days later) no replies.
Reviewed October 14, 2015

Sandeep R. from India
Stayed 4 nights in October 2015
Superb experience
The location, size and atmosphere
It was a very plesent and wonderful stay. Good value for money and the location made all the difference. Reaching all the prominent points in Singapore was very easy.
Reviewed October 13, 2015