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Excellent 8.1
Based on 12879 reviews

Recent customer comments

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based on 12879 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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Sumana B.
United States
August 24, 2015
good hotel in great locatoin
location, location, location
Excellent - the only small complaint would be with the check out lines (very long) -- perhaps they need to look at the option of providing express check out to guests who have prepaid (as we had).

Huang L.
August 24, 2015
Good Location
Location, cleanliness, staff

Cheung L.
Hong Kong
August 24, 2015
funny toilet design.
location, clean and service.
air conditioner out of control most of the time, have check with repair over 2 times during 5 days, water cannot dry up on the floor after showering.

Sojeong H.
South Korea
August 23, 2015
fine lookout
fine lookout, clean room, reasonable price rather than other hotel
It's clean we can look at marina bay sands hotels, singapore flyer, and many other buildings from our room. reasonable price rather than other hotels. It is convenient for transportation.

Zhimin C.
August 23, 2015
Nice view
Cleanliness, good view, good location
Enjoyable staycation with my family over the National Day weekend. Gym has good facilities. Swimming pool was disappointing though. Front office staff managed to get us a decent view of the aerial flypast during the ndp celebrations.

Belinda C.
August 23, 2015
One of the best hotel in Singapore
Location, spaciousness and room comfort
Overall impressed. Spacious bathroom and room, very cozy. Bed is appealing and comfortable.

Grace T.
August 23, 2015
The service at the hotel was pretty poor.
location & facilities
It was pretty ok. Location was good but the service was pretty poor from the restaurant service, to front desk to room service. Which was a shame as the hotel has pretty nice facilities and very good location.

United Kingdom
August 23, 2015
Central location
Comfortable beds, Central location, Helpful staff
Overall good, easily accessible to shopping malls with food, can reach Chinatown, Sentosa by taxi within 5-10min Room TV is poor, pool quite small and water too cold even at midday, no lifeguard

Hong Y.
August 22, 2015
good service
1.good service 2.comfort room3.value

Ann F.
United Kingdom
August 22, 2015
Star location
Location, room size and decor