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Excellent 8.1
Based on 12578 reviews

Agoda Verified Reviews

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based on 12578 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

6.3 Anothai N.
July 16, 2015
Check in slow
Check in very slow,took about half an hour. Requested tein bed room but didnt get it after waiting for 30 mins. I think check in counter should improve the services.
Room is nice, very comfortable.

7.7 Natassia S.
July 15, 2015
Extremely long wait for check-in
Location, spa
Had to wait 20 mins standing in queue for check-in; yet not compensated with later check-out. Pool is small and old-fashioned for a 5-star hotel. Breakfast was so-so.

8 Cherry L.
July 15, 2015
Good hotel
Convenient place

9 Okki B.
July 14, 2015
great hotel
Clean room, great locations, kids will love the pool

6.7 Jake G.
July 14, 2015
Love the hotel's location
Location, Location & Location
Hotel is located very near to malls (Raffles city & Orchard) and very near to 2 MRT lines. It is just infront of Chjimes which hanging out during the night wouldn't be a problem

9 Jennifer C.
July 13, 2015
Good location & New rooms
Service and newly furbished
Fantastic .

8 Charles O.
July 13, 2015
A disappointing executive clubfloor
In general there are no bad hotels for the price you pay. But I find the executive floor and lounge rather overrated. Bad cheap wines (red and white) no sparkling. Appetizers so so. I would rate it a 2. No tea time (whole day two jars with cookies and a koffiemachine are available) Breakfast at canteen style tables with a glass top no table cloth or placemats. Healthclub facilities. You enter the club using your roomcard. Nice equipment but no steambath and mini dry sauna for one person. Cross the road to the competition, you pay a few dollars more and find real 5 Star service value for money. I will not return to the Carlton.

7.7 Hong L.
July 13, 2015
so so
Not bad

7.7 SUK L.
Hong Kong
July 13, 2015
Clean, big and comfortable
Clean, big and close to the central of shopping malls
A business trip to Singapore, first time stayed in this hotel, location is very convenient, located in central in Singpoare, surrounding well-known shopping mall likes Raffles City and Citylink. Room is big and new renovated. Worth to stay.

10 wei L.
July 13, 2015
Good breakfAst
friendly staff
good location