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Excellent 8.1
Based on 12899 reviews

Recent customer comments

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based on 12899 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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August 12, 2015
Great location .
Breakfast,Location & Friendly staffs
I really love the hotel. The Staff are very friendly and the location is good. I will sure be back for this hotel

August 12, 2015
Staycation during the Golden Jubilee Weekend
1. Location

Juli W.
August 12, 2015
Just few foot steps to Suntec City Mall
in Front of Suntec City, Spacious Room, Value for money
Just few foot steps to Suntec City Mall, Spacious Room and value for money. This is the hotel that I always come back on my visit to Singapore

Narindej T.
August 11, 2015
Good location
Location, New (still), near MRT
it was great! SPECIAL complimentary to their Super friendly Bell Boy. Pity that we don't have a chance to tip him...

Chee G.
August 11, 2015
Pleasant stay, central location surrounded by good
-Courteous staff, good location, delicious buns from the cafe

Wee C.
August 11, 2015
A nice stay.
Location, cleanliness, sleep quality
i have a beautiful weekend with my love one...

Christina L.
August 11, 2015
Enjoyable staycation
Room was good. Clean and pleasant. Bed was comfortable. Near to shops and transport. Convenient.
Club facilities was not as expected of a five star hotel. Children below 12 was allowed in the club room even during cocktail hour. It was quite noisy. Premier Club benefits was not of a high standard as expected of a five star hotel. However the checking in and out was pleasant and quick. Room was clean.

Chiang H.
August 11, 2015
Great View from the Premier Wing
Location, Executive Lounge Access, private check in/out
My family had to wait 2 hours for our room to be ready despite of we already late for checking in. The room was fine with great view, but the swimming pool was overwhelmed by too many people and my girl could not enjoy the pool on that day.

jasmine Y.
August 11, 2015
location, breakfast spread and room cosy
We did the check in about 11am, but came back at 2.30pm to collect room key. but the queue was long and slow. although staffs are patience but they refuse to help us to keep a birthday cake for a surprise for a kid. NO matter how we ask them , they just refuse to which this is the first time i come across such rejection from hotel esp for a 5 star hotel and that is the only displease i have with the hotel. I think any restaurants or hotel will help on the cake. Why cant Carlton?

Tak L.
Hong Kong
August 11, 2015
good location
location, price, clean
The tooth brush and bottled water are supplied upon request, the housekeeping service is slow. The room is reasonable, clean, bright, not small