choong S.
|
 Singapore
Couple
Date of Stay: 02 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
The efficient and friendly staff. The proximity to shopping and dining places of all types and prices. Comfortable rooms Carpeting a little worn out. Room layout and design is not very attractive. No discounts for patronising the hotel's restaurant (I went to Wah Lok Cantonese restaurant). I had an enjoyable time celebrating my wedding anniversary. We just switched off my phone so as not to be disturbed and just relax. The proximity to shopping meant we do not need to bring many things along. We just had a small overnighter. The availability of inexpensive but authentic chinese food at Beach Road, Liang Seah street and the likes was good for us. We could also go across the road to the Raffles for a taste of a luxury hotel. The restaurants in the Carlton itself is quite good too.
Restaurant Tip : Explore the Beach Road area if you want inexpensive and authentic local food experiences.
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| Carlton Hotel Review |
Guest Rating: 9.7 |
kenneth C.
|
 Australia
Couple
Date of Stay: 25 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Great location, very close to public transport and great local eating places nearby.We found the staff were very helpful with directions when we were trying to find an internet cafe. Internet access was not readily available, we found the office to be shut every time we tried to use it. We also found the construction on the building next to the pool to be very annoying. The Carlton Hotel is in a great location,it is only a short walk to the Singapore Flyer, there are great shopping centres nearby Raffles City is very close.We found great eating at the local eating malls just across the road, where you can sample all the local foods and have a cold beer also at a very reasonable price.Public transport is also readily available in Victoria Street where you can catch No .2 bus for $1 and travel direct to Chinatown. We stayed on the 23rd floor and the view from that apartment was astounding, we will certainly be staying at this hotel when travelling through Singapore again.
Sightseeing/Attractions Tip : Do a walk down to the Singapore Flyer early in the morning before the crowds , we did on a Sunday we found the the view is fantastic.
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| At home in Carlton |
Guest Rating: 7 |
carmencita A.
|
 Philippines
Family with older children
Date of Stay: 25 Apr 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Nice location; walking distance to convention centers and the marina for site seeing. Near bus stops and MRT stations. Friendly and helpful staff Carpet needs refurbishing. The stay in Carlton is home away from home. The staff are friendly and helpful. The hotel is located near the convention centers and the Marina, a definite advantage for business travellers as well as for tourists. It is near bus stops and MRT stations, and walking distance to Bugis for bargain shopping.
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| Carlton Hotel |
Guest Rating: 7.3 |
shirley M.
|
 United Kingdom
Other
Date of Stay: 16 Apr 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Big hotel, very well located. Good choices at breakfast Too impersonal and, too high rise! Hotel was ok, but not brilliant
Nightlife Tip : Very nice eating/drinking area opposite the hotel, 'Chimes'.
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| The Carlton Experience |
Guest Rating: 8.3 |
seng L.
|
Australia
Couple
Date of Stay: 08 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
* Can't think of anything negative It is well located, close to the CBD and handy to places of interests. For those who like local foods - there is a food court about 50m from the hotel if you want to try local foods and very well priced.
The hotel is clean and the sheets do not smell of nicotine! The room layout and finishes are good and welcoming. The services are good and the business centre can provide extra services such as use of computer (if you don't have one) and doing photocopying and printouts from your computer.
We enjoyed our stay there and have no hesitation in recommending to all our friends. Ofcourse, we will definitely stay there again if an opportunity comes along in the future.
Restaurant Tip : There is a great food court about 50m from the hotel.
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| Great location, but renovation is required |
Guest Rating: 6.3 |
roland G.
|
 Germany
Business Traveler
Date of Stay: 20 Mar 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
location, location, location Rooms are getting really old. The carpet is disgusting. The bathroom reminds me on the bathroom in army barracks (too small and poor tiling) and the TV programme is very poor (no movie channels at all; except an inhouse movie channel, which shows bad quality movies every 2 hours). As the hotel is located in an absolute prime location (Raffles City, Jismes direct around the corner and SUNTEC, Marina Square very close), its about the best, locationwise.
However the hotel needs urgent refurbishment (at least the room I was in). The carpet was awful, the bathroom looks like in army barracks and the TV doesn´t really offers entertainment, as there are no movie channels at all (except a bad inhouse channel, which shows old movies with bad quality at certain times).
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| Carlton Hotel Singapore |
Guest Rating: 7.7 |
kang N.
|
 Malaysia
Business Traveler
Date of Stay: 18 Mar 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Near to City Hall MRT station.
Near to Shopping malls and places to eat. Gym is small.
Swimming pool is small. The hotel room is of reasonable size and comfortable. I like the central location of the hotel whereby it is a short walking distance to many shopping and eateries. It is also a short walk to the City Hall MRT station. The swimming pool and the gym are both small.
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| Conference and Holiday |
Guest Rating: 7.7 |
hwei S.
|
Malaysia
Other
Date of Stay: 18 Mar 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Very good location in the city - presence of convenient transportation and numerous shops around the hotel, also near to the Suntec City where the conference is held.
Friendly hotel staff. I believed that I have chosen a correct hotel to stay when atteding a conference which was held in Suntec City. The hotel had provided free shuttle service from the hotel to Suntec City which I like the most. It is located in a strategic place, convenient for transportation, presence of many good shopping malls and restaurants. The cleaniliness is above average. But I think the breakfast is too expensive. Fortunately, we can find a lots of good food stalls in the vicinity of the hotel. Overall, I was happy to stay in the hotel.
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| Carlton Hotel |
Guest Rating: 3.7 |
edward C.
|
United Kingdom
Solo Traveler
Date of Stay: 05 Dec 2008 |
| Value for Money: |
|
2/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
2/10 |
|
Poor booking system
Incompetent and rude staff I booked a disabled 80+ year old relative into the Carlton on a four night stay and was amazed by the inconsiderate treatment he received including:
1. Being asked to come to reception to take a phone call instead of it being put through to his room.
2. A guest being turned away from reception because the hotel got my relative's first and surname mixed up. The guest had traveled for over 2 hours.
3. Dining staff telling him every day that he had not paid for breakfast.
4. My relative being asked to settle the bill at the end of the stay, despite my having paid for him in full beforehand.
5. General off-hand manner of staff.
|
| 5 star hotel in central location |
Guest Rating: 9 |
catherine S.
|
Singapore
Business Traveler
Date of Stay: 25 Oct 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Centrally located, good facility and nice restaurant. Hotel is located convenient to all shopping centres and within walking distance to Raffles Hotel. It is reasonable in costs, considering the high hotel cost in Singapore. Staff are extremely professional and helpful. Would stay again to enjoy the convenience. The Chinese resturant in the hotel is well known for its kitchen and is worth dining there.\n
Restaurant Tip : Walking distance to Chijmes.
|
| Value for Money |
Guest Rating: 8.3 |
ronald T.
|
 Netherlands
Business Traveler
Date of Stay: 18 Oct 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Current construction work is going for a new wing Good nice hotel which has nice rooms and centrally located towards Raffles city (shopping) and convention center but also ten minute walk from Singapore. At the Raffles City center, there is also an entrance to subway.
Restaurant Tip : Go to market place in the basement of Raffles City center for dining.
|
| Quite nice |
Guest Rating: 8.3 |
mijin K.
|
 South Korea
Solo Traveler
Date of Stay: 12 Aug 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
4/10 |
|
good location,neat room, with a view room room service foods sucks. Very good location, easy to move another place. Nice view.
room service wasn't that good.
|
| Not a Satisfactory Stay |
Guest Rating: 4.3 |
yogesh N.
|
 India
Family with older children
Date of Stay: 03 Aug 2008 |
| Value for Money: |
|
2/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
6/10 |
|
Location of hotel is good as one is easily accessible to shopping places and other utilities are nearby. The hotel was lacking in cleanliness. The furniture is all old in rooms, room service is very bad. The lobby area is always overcrowded with airline crew. The staff is least bothered for guests. My family had high hopes of this hotel as I had visited this hotel two years back. At that time it was good but this time I was really disappointed by the hotel's service and rooms.The hotel has become commercial. No hospitality or politeness shown by staff. Would not recommend to any one. The hotel needs to refurnish rooms and train staff to be more cooperative.
|
| Best hotel in the area |
Guest Rating: 7.3 |
carmela N.
|
Philippines
Other
Date of Stay: 30 May 2008 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
The hotel is very near to some churches (Catholic) also.
Restaurant Tip : If you're a light eater, you may opt not to avail of the hotel breakfast. There's a Kopitiam and Toast Box at Raffles City to experience the way Singaporeans eat their breakfast.
|
| Carlton S'pore |
Guest Rating: 7 |
paul N.
|
 Belgium
Family with older children
Date of Stay: 14 Apr 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Adequate for its price. Will stay there again unless I win the lottery whence I'll stay across the road at Raffles'
|