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Excellent 8.1
Based on 12578 reviews

Recent customer comments

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based on 12578 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

10 Shaun L.
March 01, 2015
best hotel
convenience . comfortable . discreet

9.7 Djoko P.
March 01, 2015
Business hotel
Clean, good food and fast connection
I was stay at 3 night and everything is ok, good hotel

7.3 TEE T.
February 28, 2015
Good location
Clean room, good location and efficient staff
We had a good stay at Carlton hotel. The check in was well organised. The staff realised that the allocated smoking room was incorrect. We were glad that she made the arrangement to change the room.

8 Ravi M.
February 28, 2015
Good location, in room facilities ordinary
Breakfast was good, location is excellent, clean and neat
The hotel is in a good location with a good value for money. Breakfast was good. However, the in room facilities can be improved. There was no tooth paste or brush which can be challenging when you are rushing to office in the morning. Bathrooms were ordinary, could have been better. Overall, the experience was good. Will stay again.

6.3 PUAY K.
February 28, 2015
Lack of Manners and courtesy
good location, clean and quiet
Our stay was marred on the last day when the hotel maintenance came to our room to do maintenance work while we were still in the room. Despite telling them to leave they refused to do so. We complained to the hotel manager who never got back to us to at least issue us an apology. Lack of manners, courtesy, arrogance on the part of the management and staff. A 5 star hotel should placed their guests as first priority and importance.

9 Peter T.
United States
February 27, 2015
Very good
Beautiful hotel , great location,
Very fun and amazing

8 lau R.
February 27, 2015
Best Stay
The bathroom, bed and cleanness

7.3 Roslyn S.
February 27, 2015
The location was fantastic sime staff were rude
Location , buffet breakfast , money exchange
It was fabulous for what I was after snd overall I feel 4 star not 5

10 James W.
United States
February 27, 2015
Great location
location, friendly staff, good food
I enjoyed my stay and would stay again.

8.3 WeiSong T.
February 26, 2015
good hotel for travellers
location, room space and value for money