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Excellent 8.1
Based on 12760 reviews

Recent customer comments

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based on 12760 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

Wirat N.
March 17, 2015
Good service

March 17, 2015
Awesome location and luxurious stay
Location, Cleanliness, Luxury
We were disappointed with the room service and housekeeping staff. Upside was the location, bang in the center of the city opposite Raffles City Mall

Timothy C.
United States
March 17, 2015
Still need some improvements as a five star
Location, Wifi, Food
Location is nice. Food is nice. Open area actually makes the room look bigger. It is a lot better than other hotels in this price range. However, I think the rooms still need some improvements to be a five star hotel. What makes a five star hotel is the details of the room, like the curtains for the window, the catalog for TV programs.

March 17, 2015
Feels old
The hotel has a good location, near shopping malls and mrt station. But the room feels abit old somehow. But it was a pleasant stays for us.

Marina D.
March 16, 2015
Value for money, comfort, location
The hotel is located in a good location, but not the most central. It is easy to get around though. There are a number of shopping centers, train station and good pubs/restaurants in close vicinity.
The staff, cleanliness, comfort were all indicators of a quality hotel. The price was very good, but we did use discounted rate. Location is good. Enough to see around, including Ruffles hotel next door.

Jennifer C.
United States
March 16, 2015
Very nice hotel, location, breakfast
Central location, comfortable, service

Rezuwan K.
March 16, 2015
Splendid...loss for word...
The room,the service and the ambience
I enjoy it very's just they need to have halal food for the Muslim...the rest is ok..

emy R.
March 16, 2015
Good location and Hotel Brand Name
1. Value of Money 2. Location 3. Hotel Brand Name
Hotel ambiance is good, staff are very accommodating. I can refer the hotel to my friends and colleague.

Christopher B.
United Kingdom
March 16, 2015
Excellent in all ways
Location, Food, Service
The staff were great from the minute we arrived until the minute we left. The room was in he old part of the hotel but still very nice following a refurbishment since the last time I stayed here. We will be return.

Shirmin T.
March 16, 2015
God location. money valued
location is superb