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2015
Excellent 8.1
Based on 12604 reviews

Recent customer comments

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Excellent



based on 12604 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

9.2 Mayan S.
United States
March 28, 2016
Great 4 star and modern
Very good location. Hotel was clean, professional and super modern. Definitely a high 4 star accommodation. Room size was large and bedding comfortable. Front desk even offered a free upgrade. Highly recommend this hotel. Price could be a tad bit lower.

6 WAN L.
Malaysia
March 28, 2016
LOCATION, GREAT HOTEL
GREAT LOCATION

8.7 Andrew D.
Australia
March 28, 2016
Strange Welcome
Rooms, Location, Superfast and efficient checkout
The front desk forgot to ask for my credit card and take a deposit during check in. Moments after settling into our room, a staff member rings our doorbell repeatedly until we open the door, then proceeds to remove all the hotel valuables from the room. After a call from front desk asking us to come back down and present a credit card, the items mysteriously reappear. What a bizzare welcome to this 5 star hotel. Apart from this incident, everything was good. Clean and comfortable room in the newer wing.

9 Maria V.
Philippines
March 28, 2016
Very nice hotel
Location is very near mrt and accessible to malls
Staffs were very accomodating, room was spacious and maintained clean.

7.3 ENG T.
Malaysia
March 28, 2016
Delightful stay
Location, club floor n cleanilless
Short one night stay to attend exhibition at Marina Convention center. From Carlton, it was a convenient 2 train station away

7.2 Yong S.
Singapore
March 27, 2016
value for money
good

7.2 Yong S.
Singapore
March 27, 2016
Good
clean

10 SURAPIT P.
Thailand
March 27, 2016
Good Vakue
Location,staff,clean
Very nice location and clean hotel

8 Candice H.
Singapore
March 27, 2016
Short holiday
Location, cleanliness, customer service

10 Muhd A.
Singapore
March 27, 2016
Easter Weekend Staycation
It was a family staycation over the Easter Weekend. Was greeted warmly at the reception and got a room at the new tower. It was just a junction away from Chijmes, Raffles City Shopping Mall. Definitely recommended for future staycations!