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2015
Excellent 8.1
Based on 12737 reviews

Recent customer comments

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Excellent



based on 12737 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

TEO Y.
Singapore
January 25, 2016
Ideal Location. Clean hotel
The location for the hotel is ideal. Hotel is clean. Recently renovated. Located near City Hall MRT. Easy access to major shopping by public transport

Quynh N.
Vietnam
January 23, 2016
Nice and clean
Free wifi, free laundry, free club drinks for premiere club suite

Low M.
Singapore
January 22, 2016
Centralised
Near to City Hall thus convenient

Yun L.
Malaysia
January 22, 2016
Nice and clean. Good location.
Clean, friendly staff, location
Overall nice.

Fernando G.
Philippines
January 22, 2016
Good location; Clean Rooms
Good location, clean rooms, and great service
The stay was excellent. I was allowed to check in early and had a great stay overall. The location was excellent as it was walking distance from shops and restaurants.

ENG T.
Malaysia
January 21, 2016
Regular Stay but aircond issues
Location, Staff, Cleanliness
Everything good but still have problem with aircond. Management should provide guide on how to set temperature

Thi V.
Vietnam
January 21, 2016
Good hotel
Good location, polite staffs, room very comfortable
Totally happy and satisfied. I would like to come back again

Wu P.
Hong Kong
January 19, 2016
Central location
Location, modern rooms, proximity to MRT stations
Stayed for six nights at Carlton. The room was standard in size. Beds are a bit too soft and the pillows are not super comfy. Has a open toilet with a shower and toilet cubicle with marble walls. The overhead lighting of the beds are a bit too bright for reading as they shine directly on your face if you are lying on the bed. The staff is polite and helpful. Location wise it is very central. Close to Bras Basah and City Hall MRT stations. Buses to different parts of the town close by. Raffles City (a big shopping mall), Chijmes (a eateries complex) and the Raffles Hotel is right next to it. Great for shopping.

曉如 李.
Taiwan
January 19, 2016
Very nice hotel
Great location, great view

Yi F.
China
January 19, 2016
short business trip
great location, big room, easy access to all your needs
great hotel. only pity is that cannot enjoy the view given the smog from indonesia.