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2015
Excellent 8.1
Based on 12873 reviews

Recent customer comments

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Excellent



based on 12873 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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Vaidiyanathan K.
India
January 02, 2016
Room service takes a lot of time food not that goo
Cleanliness
Good

Yani T.
Australia
January 02, 2016
Faboulous hotel and location
The room and bathroom has glass window we can enjoy beautiful city view, very clean and well maintained.
Enjoyable stay

Suharlie L.
Indonesia
January 01, 2016
male
near smrt & mall
nice

manoj K.
India
January 01, 2016
Front dest response
location, food and ambience
it was okay type, as we find more customer unfriendly staff , even who were porter type job was talking like manager attitude, no manner to how to talk customers, interaction with guest like was missing

Thanh V.
Vietnam
January 01, 2016
Good for value but staff needs more training
Good location, nice bedding, nice cafe
The hotel location is very convenient and cloae to everything. Door staff are very friendly but floor staff (esp at check in counter and concierge) need to be more flexible. I was waiting in line to exchange $, no one was at the concierge to guide me. There were 2 lines of people queuing for check in and at the concierge but only 2 people working behind the counter. Soo understaffed. The room is not sound proof either. I was waken up at 6am by some guys next door laughing and yelling. Called the reception to give them a head up. The noise kept coming. I had to knock on their door and asked them to keep it down. I could hear them blow drying their hair too!! 5 stars hotel should have sound proof room! Either way, i wont stay here next time when coming to singapors.

Veron W.
Sri Lanka
January 01, 2016
Nice
Friendly, helpful, clean
Good

Cittanindya A.
Indonesia
December 31, 2015
Nice and comfortable
The location is strategic, the room is comfort, and the staff was polite and helpful

perapart M.
Thailand
December 31, 2015
Clean, comfort, good location
Clean, comfort, good location

Amanda S.
Indonesia
December 31, 2015
Nice hotel in a strategic area
Clean room, strategic area, near MRT
What a nice experience staying in this hotel

Anil S.
Australia
December 31, 2015
Overatted for price
Location is good; Food is ok and staff are ok.
Ok