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2015
Excellent 8.1
Based on 12565 reviews

Agoda Verified Reviews

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Excellent



based on 12565 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

7.3 Subashkumaran R.
India
November 15, 2015
Second Honey Moon
Ambience, Cleanliness, Luxury
Enjoyable and memorable stay.

9 Hsia L.
Taiwan
November 15, 2015
Great location, nice room
Location is perfect. The is a coach directly send us back to Carlton hotel from night safari.

9 Eric J.
United Kingdom
November 15, 2015
Excellent service and value
Service, location, friendly staff

7.3 Djaja A.
Indonesia
November 15, 2015
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9.7 John Z.
Australia
November 15, 2015
ashort stay
The staff in the bar. Kelvinand the staff were extremely polite and informative. The Concierge people were the same.

9.3 si T.
Singapore
November 15, 2015
Good stay
Comfy bed, great room service, awesome room

8.3 Jarrad B.
New Zealand
November 14, 2015
Lovely new wing with nice chairs
View, newness of room & great chairs
Very relaxing & enjoyable

9.3 Faiz P.
India
November 14, 2015
COMFORTABLE AND CONVENIENT STAY
ROOM, CLEANLINESS AND LOCATION
I DID NOT GET THE GOOD VIEW FROM MY ROOM. I THOUGHT MAYBE BECAUSE YOU BOOK THRU AGODA AND NOT DIRECTLY

10 ISRAELITA G.
Philippines
November 14, 2015
Rooms are very nice, good location
Cleanliness, Big Rooms, Self-service
The hotel has less staffs that can entertain visitors.. The line was a bit long in the check-in counter.. we waited for a while..after we get our room keys they will give you instructions on how to go to the room.. The staffs speak english well so there is no problem, the room is very very nice and very clean.. The location is very nice, near MTR City Hall which is very convenient when touring SG.. restaurants near this hotel are a little expensive,

7.7 Veerachai S.
Thailand
November 14, 2015
No way 5 star
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A 5 star hotels requires excellent staff and well trained customer service which the hotel lacks. Also the room has no minibar and you would.need to specifically order room service for.any minibar item They need to reconsider calling themselves 5 star