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Recent customer comments

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All reviews (12468)

Business travelers (3075)

Couples (4123)

Solo travelers (1623)

Families with young children (1780)

Families with older children (1078)

Groups (789)

Excellent
8.1
based on 12468 reviews
Hotel Condition/Cleanliness
8.3
Facilities
8.1
Location
9.0
Room Comfort/Standard
8.1
Staff Performance
8.0
Value for Money
7.7
Food/Dining
7.4

10 Ta L.
Vietnam
November 03, 2015
Great hotel, excellent services
Big hotel, clean, great location
Great big hotel, very clean, great location, excellent services.

6.7 Razif K.
Singapore
October 24, 2015
carlton
location
cant say its excellent but value for money for the price i paid

7.3 Annie S.
Taiwan
October 01, 2015
Nice hotel to stay
Room, pool and gym
Convenient location Walk-able distance to Bugis. There are convenient store, McDonald's, bars, restaurants nearby. We booked a room for three adults which was provided one big bed and one extra bed. We checked in around midnight, but the room is not ready. We waited for about 20 mins to have the extra bed placed in the room. It would be better if hotel could manage this before we checked in.

7.3 Azmi A.
Malawi
September 29, 2015
Convenience
Enjoy
Good

9.2 Sherwin D.
Philippines
May 24, 2016
Good memories
The bed and the pillow. Wish i took one of them home. Soooo comfortable. Definitely recommended to evryone to try this hotel you wont regret

9.7 Yi F.
China
January 19, 2016
short business trip
great location, big room, easy access to all your needs
great hotel. only pity is that cannot enjoy the view given the smog from indonesia.

6.3 Greg G.
Australia
September 30, 2015
Business Trip (3x nights)
Nothing that stood out to be honest.
Very average. Poor food, poor service. Basic 4-5star. Bar downstairs was ok. The live music was terrible and very loud.

10 Mau C.
Malaysia
October 01, 2015
Just opposite City Hall Mrt
value for money, central area, friendly staff

7.3 Kit H.
Hong Kong
October 01, 2015
Carlton Hotel Singapore
convenient, tidy, comfortable.

9.7 norhidayat S.
Singapore
September 28, 2015
NIce and private holiday with the family
Accessibility to transportation system. Food outlets. Shopping malls