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Very good 7.7
Based on 5132 reviews

Recent customer comments

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Very good



based on 5132 reviews
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.5
  • Food/Dining 7.2
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Latha L.
Singapore
April 22, 2014
A good staycation for the weekend.
Comfotable bed, Infinity Pool & Well equipped room
It has a good location just beside too many eateries to spoil you. The room is good however only the 2nd half of the day we realized there were balconies for the rooms beside ours where they could see us & furthermore there were mirrors by the sides of the room which allows them to see our reflections from inside the room. The pillows were as soft as flowers, loved it & forgot to take note on the brand as I wanted to get for myself. The toiletries were well equipped with mouth wash as well. There were a great amount of beverage coffee, tea, green tea packets. The room was big & spacious. Bath rope & extra towels were available from the infinity swimming pool which which was awesome. We same in the infinity pool thrice in our 2D1N stay, loved the planes flying low & loved the space just beside the transparent wall to sit & watch the planes. Breakfast was just ok, it wasn't halal though. While waiting for our egg to be done at the egg station since there was a queue the staff removed & cleared our plates. She then apologized as she thought we left but it was barely 15mins we enterted. She wasn't welcoming, no smile just stares. When asked for extra coffee, she came looked elsewhr left the cup by the side of the table & went off. Disappointed with her attitude. However, the reception staffs were fine & friendly. There was a fire alarm at night for a few seconds where we decided to ignore. Then there was fire alarm again at about 3am which rang continuously which gave us a fright. When I called the recep, it was ringing for awhile when answered the staff mentioned 'sorry mam, we are investigating it not, it should be a false alarm'. Since she was not certain I was worried for awhile not knowing the real situation.

MR. S.
India
April 22, 2014
Convenient airport stay
Quiet hotel. Airport Shuttle. Close to beach and park
Appalling check-in management. Have stayed here a couple of times and there are always lengthy queues to check-in/out. Twenty minutes waiting is not good enough.

Ming L.
Singapore
April 22, 2014
Clean. Nice rooftop pool. Near beach & local food.
Clean. Nice rooftop pool. Near beach & local food.

Siew C.
Singapore
April 21, 2014
Good stay for a sunny outdoor holiday
close to beach and park, nice surrounding, nice ambience for relaxation
The club benefits were valude for money. The stay also comes with complimentary bicycle rental which was a pleasant surprise.

Siew C.
Singapore
April 21, 2014
It was a nice place for weekend relaxation.
Near to beach, spacious room, relaxing ambience
The suite was spacious and very suitable for family with kids. However, frontdesk staff was not attentive. I requested for a roll-away bed at the time of check-in but it didn't arrive. When I called service center, I was questioned if I had made this request earlier and if I could recall the name of frontdesk staff who served me. It took a long time before they finally managed to bring in one.

Chung Y.
Singapore
April 20, 2014
Great weekend getaway
Location, cleanliness, price

Yong C.
Singapore
April 20, 2014
Had a good rest
Location, cleanliness, security
Very good

LING S.
Malaysia
April 19, 2014
Not bad
Away from city, Near to airport, eateries
Overall it was not bad. Was impressed with the spacious room.

roxanne V.
Philippines
April 18, 2014
fair enough
smoking room. fast and efficient staff
stay was alright. smoking room dont have ashtray though

Yong L.
Singapore
April 18, 2014
Awesome location, good for price
Deck pool and aquarium pool, gym spa, sauna
The overall experience is fantastic! After an adventurous day Pulau Ubin cycling, you can expect a restful evening at the changi village hotel. THe gym, spa and pool is rejunevating.