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Very good 7.8
Based on 99 reviews

Recent customer comments

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Very good



based on 99 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 7.8
  • Food/Dining 6.7

Rachel H.
United Kingdom
September 17, 2015
Lovely Aparthotel, Great with a Baby
Large Room, Central Location, Cleanliness
We enjoyed the large room which was very convenient with a baby, as was the kitchenette. The location was great for public transport and walking distance to various malls.

Jennifer L.
Australia
September 07, 2015
Our Singapore stay
Great value ! Great location . Terrific staff
It was a excellent Experience and terrific value and great staff I would recommend this place to everyone

CHOY C.
Hong Kong
August 16, 2015
Pleasant Stay
Spacious , Good Location , Helpful Staff
I have booked 2 bedrooms Apartment with good view. The master room is equipped with bathroom. As we have 4 ppl and the hotel also arrange sofa bed for free. The room facilities are good. I might suggest exiting little india exit A and walk with 5 mins to the hotel.

Mei L.
Singapore
August 04, 2015
Spacious room
Size, clean, cozy
Good

Cora S.
Singapore
July 20, 2015
Weekend Staycation - 2 bedroom apartment
Room size, room cleanliness, kitchen amenities
Lady at reception was not friendly and pulled a face. We reached around 3.15pm (official chk in 3pm) but the check in took a fairly long time. Was told that housekeeping was still cleaning the room when I queried reason for long check in. Upon further probing, the receptionist divulged that the earlier guest checked out late. So I asked if I could do a late check up since we had to wait so long for the check in. I was appalled by her reply when she simply said "so what time u wan". Anyway to cut the long story short, I was allowed to do a late check out at 2pm instead of the usual 12pm. The apartment was spacious and indeed clean with a fully equipped kitchen. My 3 friends and myself had a great time cooking and chilling out over dinner. We also went to catch a midnight movie but came back to horror. The receptionist told us that their housekeeping had closed for the day and there was NO way to get bedsheets to set up the sofa bed for the 4th guest even if we want to do it ourselves. How do we squeeze 4 people on just a queen sized bed and a single sized bed???? Why didn't the receptionist inform us of the cut off time to get housekeeping to set up the sofa bed????

Brian W.
Malaysia
May 09, 2015
Serviced residence in bugis
location and serviced residence facilities
overall good for a week stay

Brian W.
Malaysia
May 09, 2015
Serviced residence in bugis
location, serviced residence facilities
longer stay will be a good choice

Zling N.
Singapore
April 06, 2015
Ok if not picky
Location, size, people
We booked two rooms over CNY period. The 1st room had a smell that just wasn't very comfortable and the floors were very sticky. The 2nd room was ok but that's all. Size was good for a one bedroom apartment, all amenities were adequate in the rooms. Staffs were super helpful & friendly, even the security doing their rounds at night were beyond expectations.

Rachel H.
United Kingdom
March 15, 2015
Spacious room, excellent service, great for baby
helpful efficient staff, large room, central location
Travelling for the first time with our 4-month old baby, we wanted extra space. The Citadines room was perfect with the sofabed as well as a comfy double bed, and we borrowed a cot for our baby. It was great to have a microwave and hot plate for simple cooking in the well-equipped kitchenette. And the laundry downstairs was very useful. The bathroom had a bathtub which was handy for bathing our baby. Everything was perfectly clean and the staff were always attentive and helpful, responding to all our requests promptly. Although not right next to an MRT station, it was a relaxed 10 minute walk to Dhoby Ghaut or a bit further to Bugis. This suited us fine. There is a food court across the road from the hotel and a small mall with Starbucks etc where we often bought food and drinks.

VIKRAM S.
Australia
March 09, 2015
best
location layout
Awesome.