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Above average 5.5
Based on 1232 reviews

Recent customer comments

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Above average



based on 1232 reviews
  • Hotel Condition/Cleanliness 4.6
  • Facilities 4.0
  • Location 7.9
  • Room Comfort/Standard 5.0
  • Service 5.0
  • Value for Money 5.6
  • Food/Dining 4.7
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DEBRA R.
Malaysia
August 19, 2016
COMMENT
BREAKFAST VERY BAD

Pratik S.
India
August 16, 2016
Horrible place
Very unhelpful staff they don't provide hot breakfast doesn't have a proper kettle never ever any body should go for this place lastly the place is unhigenic

Tyan H.
Malaysia
August 16, 2016
The worst Hotel ever with lots of baby cockroaches!!
A very very poorly maintained hotel. Broken floors and old cabinets and wardrobe, every corners of the room very dusty, baby cockroaches running everywhere in room and toilet. Many baby cockroaches hide inside the phone and head plugs. Not even dare to leave my luggage on the floor nor leave it open. I need to ask for Sheltox every day and spray the whole room before I went out. Dirty bed sheet with stains and very thin pillows. Toilet layout is weird, once entered is shower area which is at the door side, next to it is toilet bowl then shampoo holder and follow by basin. This will be the first and the last time to stay with this hotel.

Baranidharan S.
India
August 16, 2016
Very Disappointed but no other option so stayed
Good thing about the Hotel is its Location easy to to commute and look around. Bad about the Hotel is very very worst house keeping. Very dirty toilet, bed sheet, pillows. Body Hair and private part hairs seen everywhere really disgusting. Wonder do they clean the room after the guest leave or not. Singapore is known for cleanliness and Hotel is spoiling it. Well the breakfast was of very low standard better they should stop providing breakfast. We had ours outside only. Wondering why the management is still not taking any action even after reading these much of negative comments. Guest are not asking for extra facility its all about cleanliness so why cant they concentrate and try to improve it. We had taken a stopover for 2 days in Singapore. Need a place to sleep so we opted to stay in the hotel. Next time wont do the same mistake, it was a lesson learnt to us and wont recommend to any person. Management should take guest comments little more serious coz it will help to develop your business higher only if not the loss will be yours not ours.

Joseph A.
India
August 14, 2016
Comments
House keeping is very poor. Toilet hand shower has to be kept. All guests are not Europeans or Americans

yogeswaran N.
United Kingdom
August 09, 2016
Bad
Everything bad.

Arunachalam K.
Malaysia
August 09, 2016
Dirtiest hotel, with insects everywhere, water dropping, hair all places, unchanged bed sheet, etc
A very poorly maintained hotel. Broken floors, water dropping in rooms, insects running everywhere in room and toilet. Very dirty toilet, bed sheet, pillows. Hair everywhere. No place in bathroom even to hold soap - so one has to hold soap in one hand and bath in other hand. Hot water will not come in morning. Poor breakfast will start at 8 am, as many guest as possible, will go out by then. It used to be good many years back when I had been there and when it was managed by a Singh. Now useless management. Generally, no one in the reception. I think they don't change bed sheet, etc when guests leave.

Maitree S.
Thailand
August 09, 2016
Very Near MRT
This hotel is convenience, it is close to MRT station.

yogeswaran N.
United Kingdom
August 09, 2016
Summary of stay
Accometdation was awful. Everywhere cockroaches !!!! Bathroom and toilets were full of Rubbish and smelly. Breakfast room is smelling and plates and cups not clean at all. When I wanted to wash my hands in the breakfast room I was asked to clean my hands on the toilet sink !!!! The worse stay if my life. Please remove this hotel from your list. Otherwise you will be losing lot of customers like myself.

Satish A.
India
August 08, 2016
Great Location with Indian Buffet Breakfast.
Good Indian Buffet. Near by LRT, Musthaffa center. Good for Shorter Stay and Easy access