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Recent customer comments

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All reviews (3228)

Business travelers (790)

Couples (881)

Solo travelers (413)

Families with young children (564)

Families with older children (365)

Groups (215)

Very good
7.8
based on 3228 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.6
Location
8.6
Room Comfort/Standard
7.9
Staff Performance
7.9
Value for Money
7.5
Food/Dining
7.3

9.3 Kulthida P.
Thailand
August 23, 2015
Great Location and Valuable
Location , Facilities & staff
I stayed there 3 nights for my bussines trip everything perfect just walking distance to shopping mall , taxi is easy to find just front of hotel , staff is so friendly & helpful. I would come back here for sure

6.3 Al S.
Malaysia
August 24, 2015
Staff very RUDE
Convenience/location the name of "concorde" unfortunately
So so only. First imprestion very disappointed with yr reservation staff name "Caren" very rude.

8.3 BILLY S.
Malaysia
September 25, 2015
Great location & friendly staff
Great location & friendly staff & value for money

7 Silvina I.
Philippines
September 15, 2015
Convenient but hotel needs update
location, staff anf comfort
It was okay since it is mainly located in Orchard road near the malls. However the hotel needs major improvement especially their carpet which is really old and dirty looking. Other than that I would stay here again. The staff are very helpful and welcoming.

7.3 HON N.
Malaysia
September 27, 2015
Great hotel, good location
good location, luxurious service, city hotel
as this is city hotel in Orchard road, so easy exploring the city, many shopping shop / mall.overall, i'm happy with everything. except for the towel a bit dirty

8 AMY H.
Malaysia
December 10, 2015
Good location with spacious rooms
Good location with spacious rooms
Good location with spacious rooms

10 Asianto B.
Indonesia
April 12, 2016
Nice
Good

7.7 Yanto S.
Indonesia
August 20, 2015
Old hotel room has leaks from aircon
Location bfast free wifi
Old hotel aircon leaking. Very strong odor from cigarette smoke from smoking rooms in common area. Other than that a good hotel

7 Oranee R.
Thailand
August 20, 2015
Good location
good location, smell, convenient
good

6.7 Oranee R.
Thailand
August 20, 2015
Good location
good location, convenient, comfort
good lacation