Nice hotelGuest Rating: 4.0
Juandi T.
Indonesia
Family with young children
Date of Stay: 06 Oct 2008
Value for Money:
Location:
Staff Performance:
Hotel Condition/Cleanliness:
Room Comfort/Standard:
Food/Dining:
A very convenient hotel in terms of location, connected to T3. It has a nice room interior, unlike the usual boring business hotels. The room is clean because it is a new hotel. It has a nice see through and spacious bathroom. The funny thing is they charge for internet access while you can get a free wifi at the airport public area next door.
Location, room interior
No free internet access
Delightful StayGuest Rating: 5.0
A.L. M.
India
Couple
Date of Stay: 13 Sep 2008
Value for Money:
Location:
Staff Performance:
Hotel Condition/Cleanliness:
Room Comfort/Standard:
Food/Dining:
The hotel is situated ideally inside the Airport building. As senior citizens we were able to transfer from terminal 2 to terminal 3 via the Sky Train and reach the hotel within a few minutes of landing.
The reception at the hotel entrance was pleasing, as the porters took charge of our luggage took us to the reception. We were checked in and a few minutes later were resting in the suite.
Next morning we left for Phuket and discovered at Phuket that I had left my toilet bag in the hotel bathroom, I rang up the hotel receptionist and reported my loss and requested her to check and confirm that it was in safe custody. She promised to ring back and within a few minutes returned my call confirming that the package was with the hotel housekeeping and I could collect it on my return journey, which I did.
What was delightful was the courtesy and the speed of response from the reception and finally from the housekeeper who delivered the package.
Ideal location, courtesy shown by all categories of staff from the bellboy onwards. Tastefully designed suite with large Beds – comfortable, a well spaced bathroom. Above all tastefully decorated.
My stay was brief, but one point, which I would like to mention, is that curtains should be used to cover the glass partition between the bedroom and bathroom.