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Excellent 8.7
Based on 2449 reviews

Recent customer comments

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based on 2449 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 7.9
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Jessica C.
June 11, 2015
Service glitch
Location, comfortable and clean rooms
The day before my day of check-in, I went down to the hotel itself to store my own helium balloons with the guest services. I specifically indicated to the guest services AND the front office that I would like the balloons to be placed in the room prior to our arrival as we wanted to give the child a surprise. Upon arrival at the room, we noticed that the balloons were not in the room and i had to call down for them to bring it up. After checking with the front desk, they mentioned that there was a miscommunication breakdown this the balloons were not placed in the room. I used to work in a 4 star hotel and such requests are a piece of cake and they are unable to do such a simple task given that they are a 5 star hotel. Disappointed.

Endang K.
June 10, 2015
Best Value Hotel in Singapore
Easy Access to MRT, Big Room, Reasonable Price
Love it Love it, would love to stay there again

Raymon W.
June 08, 2015
Good Location
City Hall MRT just below hotel. Shopping mall connected to hotel. Plenty of dining options within walking distance.

Camellia C.
June 07, 2015
Appalled that no complimen parking coupon is given
Still pretty bumped about the fact that the hotel doesn't offer complimentary parking. Will not return here for staycation again.

Budi B.
June 07, 2015
Best business hotel for vacation
food, friendlyness, care
very good

Shirley N.
Hong Kong
June 03, 2015
Amazing service!!
Service, service and service!!

June 02, 2015
Perfect hotel!!
Kind staff, nice facility and perfect view

June 01, 2015
Excellent location and convenient transportation
Very good location, very good transportation and very good foods
Simply wonderful.

Huda Y.
United States
May 29, 2015
Convenient location, good service
Location, service, bed was very comfortable

May 29, 2015
excellent hotel
service, room, location