arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2341 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

7.7 cliff H.
Singapore
January 18, 2015
Gssssss
Thou hit ubbsssvh hub.
Huh hobby. Jobs.

10 Revelyn H.
Philippines
January 05, 2015
A place to stay in Singapore
Location, cleanliness and staff performance
We had a very pleasant stay because of comfortable beds, fresh linens, good selection of food breakfast buffet, and the nice view in our room overlooking the Marina Bay Sands. The hotel is just beside the Raffles City Mall and there's MTR at the basement so it's very convenient going around Singapore. I will definitely come back and recommend this hotel to my friends and relatives.

8.3 Yang S.
Singapore
December 29, 2014
Accessible location
Clean, accessible and staff friendly
had an enjoyable stay. the room is relatively big. It was cosy and comfortable. However, we have to pay for the wifi and i thought wifi is suppose to be free. 1 day for about $28 if i am not wrong. We requested for ice too, but was told that it will be charge upon requesting the 3rd bucket. Overall, it was not bad.

3 Raharyanto S.
Indonesia
December 29, 2014
great hotel
great location, easy to get all type of transport, easy to get food
Excelence.....

9.7 Zi L.
Singapore
December 28, 2014
Very cozy comfy hotel and value for money
I love the royal service.. When u call to request for anything, they response swiftly and it's really great..
I enjoy the stay.. Love the room design v cozy and comfy.. Good service love it

9 VONY W.
Indonesia
December 28, 2014
best in spore
Big room size, all staff quickly attend my needs and great food
Superb! All luggages had been put in our room once after the room was ready without waiting for us to come back to the hotel. Great customer service for all staff and very friendly.

8 Leng W.
Macau
December 26, 2014
Excellent hotel
Spacious room, excellent location, helpful staff

9 Scherzando T.
Philippines
December 28, 2014
excellence
location, ambiance and amenities
excellent

10 Katsunobu O.
Japan
December 23, 2014
Almost perfect
Clean, quiet room, convenient location, mall in the base.
This hotel was almost perfecto for us for three nights. The person at the front desk was speedy and not jam. The internet was free and enough fast. If I say anything unsatisfied: no washing toilet, no weight measure.

9.3 Andi K.
Indonesia
July 03, 2015
Excellent Stay
Convenient, Comfort, Exclusive
Amazing, simply amazing. I had a ton of fun.