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Good 6.8
Based on 5081 reviews

Recent customer comments

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based on 5081 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 7.0
  • Service 6.9
  • Value for Money 7.5
  • Food/Dining 5.7

6.3 Tanate S.
January 24, 2013
Good room conditons but terrible bathroom
Many restaurants in the area
The room conditions were quite good, probably recently remodeled. But the bathroom was a huge letdown, because it was so small and there was no separation between the dry and the wet area. The bathroom mat was just terrible as well. Nobody would be able to dry their feet with that kind of mat. No free WIFI and breakfast. TV was recently upgraded to an LCD but was installed way to high on the wall such that you would strain your neck watching it.

3.7 Atiqah Y.
January 23, 2013
Receptionist was very rude
Had a very hard time checking into the hotel. Do not even bother. The person who were in charge so stuck up as if the hotel he works in is a 5 star hotel. then went up to hotel, the shower tap was dripping with water. i wanted to bring up the matter but just to lazy to face that male receptionist.

9 Andrew T.
January 22, 2013
Singapore on a shoes string
Great rooms and Safe
I have made this hotel my regular accommodation in Singapore for the pass 5 years, I did change last month but now I am back.. Can not fault the Staff or the Hotel - Great place for families to stay

5.7 Anika C.
United States
January 22, 2013
Basic hotel with necessary amenities
clean, willing to store luggage for a late check-out
Fragrance Emerald was a pleasant hotel. There is nothing very exciting about it, but the only two negative things are that our beds were very uncomfortable, and it is about a 15 minute walk from the nearest MRT.

3.7 Shukri S.
January 19, 2013
Comfort Hotel but Small Room
Family Room Available
The room is small even for the family room. The hotel provide basic facilities only. No swimming pool.

7.7 Dewi L.
January 19, 2013
Great location but small rooms
Not noisy although so close with busy road
Good facilities and hospitality from the hotel staff, close to tourist side and easy to go to main road and find food store.

7.3 Sharon K.
January 16, 2013
Nice hotel in redlight district
lovely staff, small rooms but clean
I think I would pay a bit extra and stay in a different area, a bit far from main sightseeing locations

January 16, 2013
Great location
The hotel is located in a very convenient area with lot of restaurants around.

6.7 Jessa A.
January 14, 2013
Cheap price but nice small room
They clean the room, and change towels daily. hallway smells nice.
Hotel attendants are nice and fast. But they don't have extra pillows ready when you ask, still waiting for available.

6.3 Jessa A.
January 14, 2013
Cheap hotel nice room
hallway smells nice, changes and clean room daily
this one is too small for family better choose the family room