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2015
Very good 7.2
Based on 4444 reviews

Recent customer comments

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Very good



based on 4444 reviews
  • Cleanliness 7.7
  • Facilities 6.4
  • Location 8.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 5.8

Dave J.
Belgium
February 15, 2015
Good location
Location , cleanliness and friendly
The rooms are very small , but clean. So perfect if you only use it to sleep. Staff is friendly and the location is convenient

Wai C.
Malaysia
February 14, 2015
Reality is different story
Small
I book this hotel at Agoda because the pictures look very nice but reality is different story. Staff is friendly and helpful. Hotel room is clean.

Tiffany T.
Australia
February 13, 2015
Great location
Location, Service, Comfortable
Service provided was exceptional, staff were friendly and helpful. Location is also a plus!

werawat B.
Thailand
February 11, 2015
best location
location, upgraded room, clean

Shaun P.
Australia
February 09, 2015
Singapore Stay - Fragrance Riverside
Staff, location, close to MRT

Ekkapak W.
Thailand
February 06, 2015
Nice location
Location, Staff and cleaness
Good hotel for travellers

Maria G.
Philippines
February 05, 2015
Great location
The hotel is located at the Riverside so if you feel like dining at a restaurant along the river, you can easily walk it. It's also very near the Asian Civilizations Museum and other cultural interest
The rooms are quite small but this is Singapore and every room is small because of real estate constraints. The staff is very friendly and helpful, breakfasts are passable, and the 7-11 on the ground floor helps a lot. It's right across a speakeasy bar so location is not bad at all. I'd recommend this hotel for those who have the financial means to stay more comfortably than a dorm room or a hostel in Singapore. But don't expect luxury for its price. Everything is expensive in Singapore, this hotel included.

Rose L.
Malaysia
February 05, 2015
EXEMPLARY STAFF SERVICE, GOOD LOCATION
STAFF SERVICE, LOCATION, VALUE FOR MONEY
My family and I stayed at Fragrance Riverside for a week. First of all, I would like to commend Lionel, Nicole and all the staff at Fragrance Riverside for their professional, efficient and personal service. During our check-in and our check-out, Lionel was very quick to help us with our luggage. He was so personal in his service that he even bought a snack for my child when he saw as checking out at 5.30am. We are very thankful to the female staff (who we regret not to have gotten her name) at the check-in counter for giving us a free upgrade. The staff at the counter were always very cheerful and friendly and my child looks forward to seeing them everyday, especially Nicole. The hotel is clean and the bed and pillows were very comfortable. It was very nice to chill out at the pool on the 6th floor at the end of the day. The location of the hotel is very convenient as it is right opposite Clarke Quay Central and Clarke Quay MRT Station. It is also very convenient to go around Singapore by taking the buses right in front to Clarke Quay Central. For example, you can take Bus 197 or 63 to St Joseph Church, Bugis and Lavendar MRT Station. It is walking distance to Boat Quay and Chinatown. I would stay again at Fragrance Riverside and I would recommend this hotel to other travellers.

Arun S.
Malaysia
February 05, 2015
Fragrance Hotel - Riverside
Location, cleanliness, comfort for its price

Stephan R.
Germany
February 04, 2015
Good alternative to expensive hotels - or hostels
Value for money, location, no frills
Singapore is bloody expensive, yet this hotel is affordable and ok for what you pay. Location is super close to Clarke Quay. At the entrance there is a 7-Eleven with 24h service, so no need for a mini-bar. ;-) The rooms are small but fully equipped, clean and bathrooms ok. It appeared to be a bit dodgy to me first, like an upgraded hostel, but the staff was very nice and everything went perfectly well. Good low budget choice!