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2015
Very good 7.2
Based on 4386 reviews

Recent customer comments

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Very good



based on 4386 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.4
  • Location 8.7
  • Room Comfort/Standard 7.1
  • Staff Performance 7.0
  • Value for Money 6.9
  • Food/Dining 5.8

8.3 twinkle S.
Philippines
December 07, 2014
frontdesk staff adrian and colleague was so good
PROFFESSIONAL STAFF AND VERY EFFICIENT AND HONEST.THEY ARE HIGHLY RECOMMENDED .VERY ACCOMODATING AND COURTEOUS . ADRIAN AND HIS COLLEAGUE ARE HELPFUL AND ITS COMMENDABLE FOR GOOD SERVICE Very PROFFESS
We have not stayed at fragrance hotel riverside bcoz their airconditioned unit was not in good conditioned at that time.but good thing frontdesk staff immeditely inform us that they cannot accomodate us because of it so they immediately called parc sovereign hotel which is very near and a 4 star hotel to accomodate us and gave us more freebies .we had booked 2 rooms but they gave us 3 rooms .they are so good bcoz they arranged everything to us and help us .managers and staff was very good and very proffessional. They are well trained . Rooms are small but was very clean and very new.linens smells good .complete stuff . Breakfast is good but they served the same food everyday in my 3 days stay there. Maybe it would be good if they will served something or add food .overall rate for the hotel is 8.5 percent. Thank you and I will surely come back and check in again on this hotel.we had a great time and experience.it was all good .Again thank you so much and More Power to the staff and Management of ftagrance hotel riverside and parc sovereign hotel for good coordination and team up.it all worth it.

8.3 Shuan T.
Malaysia
December 07, 2014
Cheap and good
Cheap, Good location, clean
Centrally located hotel with reasonable price.

8 Lyndon S.
Australia
December 07, 2014
Great Staff
Friendly staff, location,

7.7 Wylie D.
Philippines
December 05, 2014
Perfect for a confortable and fun stay
Near Clark Quay, MRT, and free Internet!
Very pleasant stay, staff were courteous and accomodating

8.3 Nur D.
Singapore
December 04, 2014
Satisfied and happy
Centralized location, Easy to get a public transport and the ambience is nice and cozy
We were please with the hotel as the front desk were great with their service.

8 Nur D.
Singapore
December 04, 2014
Cozy and neat
centralized area, fast check in and out and friendly frontdesk
Great and the ambience is relaxing

4.7 Herinder K.
Malaysia
December 03, 2014
Room had pest
Location only

7.7 Kaely L.
Malaysia
December 02, 2014
perfect stay for business travellers
clean. convenient. comfortable

7.7 Kaely L.
Malaysia
December 02, 2014
decent stay for business travellers
clean. comfortable. convenient

7.7 Kaely L.
Malaysia
December 02, 2014
decent stay for business travellers
clean. convenient. comfortable