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2015
Very good 7.2
Based on 4414 reviews

Recent customer comments

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Very good



based on 4414 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.4
  • Location 8.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 5.8

Camelia S.
Indonesia
September 10, 2014
Great location plus privacy for good price
Centrally located, price was relatively good given the privacy

Camille C.
Philippines
September 09, 2014
Affordable hotel at a great location
Great location, clean room, friendly staff
The hotel is one train ride away from Changi T1. I also learned it was accessible via bus 174 or 190, which drops you off on the "back" side of Hong Kong Street, so getting to this place wasn't a problem. It was across a mall, and there was a 7-11 and a little pub at the entrance, so getting toiletries, food, drinks, and such was very convenient. The place and rooms are small, but that was not a problem for me as I was travelling alone, had one hand-carry trolley, and am of a petite size. The bathroom is small but clean. There's no divider between the toilet and shower though, but I've been in worse bathrooms so I didn't mind. They provide you with free shampoo and liquid soap through a dispenser. Oh I have to mention that the most delightful surprise I had was being placed in a Deluxe room with a window. I had booked a Superior deal and regretted it when I realized that it was supposed to be a windowless room. The staff was very friendly and accommodating. I checked in early, left a bit later, and had my luggage stored with them for about half a day. Nothing was lost and the place felt safe. I would definitely recommend this hotel to anyone travelling on a budget but would want a safe, comfortable, and accessible hotel to stay in.

Helen L.
Australia
September 09, 2014
Singapore
Location
Second time staying at the Fragrance hotel. The rooms are small but clean, the staff are friendly and helpful. We stay here as we are out all day and really are only looking for a clean room/bed to crash at night. The hotel is located right across the road from Clarke quay, 10 minute walk to China town and close to public transport to explore the city. Around $110 per night .

LING H.
Singapore
September 09, 2014
Decent hotel in Singapore
Location
It's alright i guess. Decently priced hotel.

MAI P.
Vietnam
September 08, 2014
Nearby everything
near mrt, near night club, night food street
Its quite ok except for reception didnt check the name of guests before give them room key - then someone appeared in my room at midnight. This hotel is really near Clarke Quay MRT Station (only 100m) away and easily to reach. You can enjoy the night with comfortable room and without any street noise. For late dinner, you can go to Chinatown (400m away from) or go to Clarke Quay Night Street.

Hanh D.
Vietnam
September 07, 2014
Good location
Convenient location - Clean hotel - lovely swimming pool
This hotel was closed to Clarke Quay and Merlion Park. It was suitable for night life as well.

Araceli P.
Philippines
September 07, 2014
My Fragrance-Riverside Hotel Stay
The hotel's location is the best thing about the hotel. It is in clarke quay where we have relaxing walks. Its just across Clarkke Quay Central, where there's fun shopping and the MRT station.
The hotel is new and have very nice facilities. The staff are helpful. The only thing is the limited choices and portions for breakfast.

Hanh D.
Vietnam
September 06, 2014
A lovely hotel
Location - nice room and swimming pool
Hotel is closed to Clarke Quay, Merlion Park . It is suitable for night life activities. In addition, it is near the MRT where you can get to everywhere easily.

Michael D.
Australia
September 06, 2014
nice but not that good
the swimming pool and the location that's it
The hotel is new and it is well located. The staff on the main reception desk need to be trained on how to pass on information about the hotel, EG the wifi codes and how the TV channels work. In all it is a nice cheap hotel.

LOH G.
Malaysia
September 06, 2014
not so satisfied compare to last time
staff friendliness, good location
im not satisfied with the hotel compare to last time, i book 2 night there but once we check in the staff ask us to switch another hotel since there unable to give us a room for our first night. i have paid the booking fee when i do my online booking. it is not a good experience compare to last time.