arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.6
Based on 2848 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2848 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Chandy Y.
United States
July 09, 2014
The room was not clean, not worth the price
close to MTR, Chinatwon shopping area, fast check out
We arrived late, so there are no room selection. The room is small and not very clean. The blanket is just piece of fabric

YenSiang L.
July 08, 2014
very comfortable stay
luxury hotel, clean room, good facilities
the location is good, the hotel is luxury and very clean, with lots of facilities

Minh P.
July 04, 2014
Good location
located in central, near Clark Quay, clean and friendly staffs

tan H.
July 03, 2014
Very bad
Convenient location
Wth very bad experience room got no hot water to shower at all even after request to change another rm no diff so disappoint n can't have proper shower

Pui K.
Hong Kong
July 02, 2014
walk 5 mins to Chinatown MRT, easy to find
next to MRT, close to shopping mall, fast check out
good customer service and upgrade to triple room, but the room has a awful smell.

willhoo L.
July 01, 2014
Everyrhing good, very comfort and clean
Location, clean and friendly staff
Great, and will suggest friend to stay in this hotel

Anon N.
June 30, 2014
Convinience, Close to China Town, Near MRT
Good Location (Near MRT), Friendly Staff, Reasonable Price
, but I got the Although I stay there very short period, only one night, but I enjoyed my stay at this hotel. The staff were all very helpful and attentive; especially Ms.Liza Torres (Guest Service Officer). The hotel's location is very good, only 2 minutes walk from the China Town MRT station. My room had great views of the city.

sharon J.
South Africa
June 30, 2014
location, clean, large rooms

Henny H.
June 30, 2014
Great Location and really close to Chinatown
location, friendly staff, nice rooms
It's quite a nice stay

Fifi A.
June 26, 2014
Wonderful stay!
"Excellent service, excellent location, excellent view!
My parents and us (me and my bf) had a wonderful stay at this hotel last weekend:) I made a mistake by booking 2 different rooms (one superior and one deluxe) so we were informed that we could not have interconnecting rooms. I made a phone call, which was answered by Mae I believed, who suggested that I had to do an upgrade in order to get an inter-connecting room. So upon check-in, as I informed Ariane, the guest service manager that I needed an upgrade, To our surprise, we were told that Mae had done the upgrade for us and we could check in to our inter-connecting room right away! Impressive! My parents were pleasantly surprised by the huge double bed in the room, bathroom was very clean, and as Indonesian Chinese, a hotel with Chinatown point shopping malls at the opposite, people's park complex a walking distance away was just perfect! The view from our hotel room was also amazing... Overall, thumbs up for the service at the hotel! Lovely stay made possible by lovely people! Thanks a lot Mae and Ariane!