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Very good 7.6
Based on 2866 reviews

Recent customer comments

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Very good



based on 2866 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Laura H. from China
Business travelers
Stayed 4 nights in June 2016
Never again
I feel that the photos did not respond to the facilities and room. Swimming pool area looked more like construction area. Internet had day limited data. My room was also i guess next to night club or something as it was really noisy. I tried to report it to reception on the first night but no one answered the phone. Second night they answered after 3 attempts. Finally I was offered to change a room but unfortunately my schedule was tight after the first two nights and i never got around it. I also noticed that to bin was emptied only once during my 5 days stay. I was also trying to order room service which also required 4 attempts of calling to get someone on the phone... Finally at the check out i had to negotiate my minibar charges since they billed me for items that I did not consume. After this experience I will never book Furama hotels again.
Reviewed June 18, 2016

Eileen T. from Singapore
Couples
Stayed 3 nights in January 2016
Lobby looks sleazy
The staff were helpful and polite. The place was clean, centrally located. The only complaints i have are the lobby that looks completely sleazy and the breakfast was totally not worth waking up for.
Reviewed June 17, 2016

Norazlan O. from Singapore
Couples
Stayed 2 nights in June 2016
Excellent
The room was clean and the staff were friendly. No complains!
Reviewed June 16, 2016

Perry C. from New Zealand
Couples
Stayed one night in June 2016
Air conditioning in our room didn't cool properly,
Found when having a shower there was nowhere to hang your towel close to the shower door
Reviewed June 15, 2016

Varsha R. from Singapore
Families with young children
Stayed 2 nights in February 2016
Decent Staycation
I really was impressed with their room size and comfortable king sized bed in the Deluxe room. Reception was very helpful.
Reviewed June 14, 2016

Igor O. from Australia
Couples
Stayed 3 nights in June 2016
leisure
Repeat client! Will do again!
Reviewed June 11, 2016

hui L. from Malaysia
Families with young children
Stayed 4 nights in May 2016
good location
the hotel is ok and easy for find food
Reviewed June 10, 2016

Mario N. from Indonesia
Business travelers
Stayed one night in June 2016
not worth the price
just one night stay
Reviewed June 07, 2016

Evelyn T. from Brunei Darussalam
Solo travelers
Stayed 3 nights in May 2016
Coming back!
Great location. Chinatown MRT less than 1 minute walk. Shops all around with loads of places to eat. Staff were great, very helpful.
Reviewed June 04, 2016

WING C. from Hong Kong
Groups
Stayed 3 nights in May 2016
Convinent
Near the MRT station, easy to reach any destination
Reviewed June 02, 2016