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2015
Very good 7.5
Based on 3185 reviews

Recent customer comments

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Very good



based on 3185 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.1
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Thuy T. from Vietnam
Couples
Stayed 3 nights in July 2016
Was a terrible choice
The hotel is shiny from outside. All common areas look very nice. But there rooms are awful, even filthy, and are not even remotely close to the photos on the websites. We were in complete shock and felt totally ripped off in the centre of Singapore with this booking. We booked a superior room from Agoda, and believed that we were going to a nice hotel for our vacation. We checked in and got to a room on 7th floor: a crappy, saggy, prison cell alike. It had a tiny mouldy window, old furniture, the sink is next to the bed, and a doggy looking toilet+ shower room, and it stunk! It was a scam. In shock, we tried to get another hotel on the day, but every urgent option were too expensive, and our booking was not refundable. We requested to change room and get upgraded if necessary. We indeed got a new one on 12th for, a deluxe without extra payment. The room was better, but still no where near what is shown on the booking website. Such a scam! That's what we feel.
Reviewed July 29, 2016

DYNA B. from Philippines
Solo travelers
Stayed 2 nights in May 2016
Love this hotel
Clean, friendly staff, great location
Reviewed July 26, 2016

Harvey P. from Malaysia
Couples
Stayed one night in June 2016
Quiet Hotel
Nice and quiet hotel.
Reviewed July 26, 2016

Tatia S. from Singapore
Business travelers
Stayed 2 nights in February 2016
Furama RF Hotel
Room not as per photos
Reviewed July 25, 2016

Peter F. from Australia
Couples
Stayed one night in July 2016
Disappointing Stay.
Having chosen to stay at this hotel after reading the reviews, our expectations plummeted after checking in and being told we were to be "upgraded " to a theme room. This so called Theme room was obviously designed for small children, and had a nemo ocean theme. The bed was barely a double and there were two bunk beds as well. This for a couple in their sixties!! To say we were not impressed is an understatement! Surely the reservation staff could have used their discretion to offer this room to a younger couple or a single. We did not complain as we were only there for one night, which was obviously why we were dumped there. We are an expat couple who regularly travel through Singapore, but won't be returning to or recommending any of our community to stay this hotel.
Reviewed July 23, 2016

Ching T. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Good stay but dissapointment till the last day...
Lock me out of my room even I requested an hour later check-out causing me running uo and down....good place but not too good treatment.
Reviewed July 16, 2016

Mohamed A. from Singapore
Couples
Stayed 3 nights in July 2016
Hotel
The services is good.. But the prices is a bit on a high side.. More promotion on pricing
Reviewed July 16, 2016

Kendy G. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Good hotel
Nice hotel
Reviewed July 15, 2016

JOHANNA J. from Indonesia
Groups
Stayed one night in July 2016
nice room
the room quite large, and clean, overall quite satisfy
Reviewed July 14, 2016

Liew C. from Singapore
Couples
Stayed one night in December 2015
Excellent Service Staff
Room - clean and spacious service staff - attentive and helpful.
Reviewed July 12, 2016