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Very good 7.8
Based on 4546 reviews

Recent customer comments

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Very good



based on 4546 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4
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Trevor R. from Australia
Business travelers
Stayed 4 nights in March 2014
Very enjoyable and comfortable
location, room, friendliness
Very enjoyable - will come again for sure
Reviewed April 14, 2014

yuwapa B. from Thailand
Business travelers
Stayed 3 nights in October 2013
Clean and comfy hotel
clean, centrally located, big room
The hotel is easy to access to shopping area and the staff is very service minded and friendly. The room is quite big comparing to the hotel price. Worth it to stay.
Reviewed April 10, 2014

Kong L. from Malaysia
Solo travelers
Stayed one night in March 2014
Big and clean room. Friendly staffs.
Location, room and the staff.
Reviewed April 10, 2014

Darren S. from Singapore
Couples
Stayed one night in March 2014
Excellent stay, friendly staff and clean environme
Cleanliness, serene environment and polite staff
It was absolutely fantastic!
Reviewed April 10, 2014

Russell O. from Philippines
Couples
Stayed one night in April 2014
will definitely come back
spacious, clean, accessible
Reviewed April 07, 2014

Elsie L. from Philippines
Business travelers
Stayed 2 nights in March 2014
nice location
centrally located, warm staff, easy access to public transport
this is not my first time to stay at this hotel and just like my previous stays, stil the hotel remains to be the same hotel with warm staff, good location with easy accessibility to public transport. the internet is fast however its offered free for only a day. i hope in the future they would consider adding free wifi access in the room during the entire stay of their guests.
Reviewed April 07, 2014

C L. from Malaysia
Business travelers
Stayed one night in February 2014
not bad
big room
Not bad. The hotel a bit old.
Reviewed April 06, 2014

COLIN S. from Singapore
Couples
Stayed one night in March 2014
it was reasonable
clean, friendly staff
Reviewed April 06, 2014

Annette C. from Australia
Solo travelers
Stayed 3 nights in March 2014
PERFECT EAST&WEST EVERYTHING ANY FOREIGNER NEEDS.
Excellence. location. staff perfect. peaceful. safe. my 2nd home.
Everything perfect. Polite friendly efficient staff.would never stay at another hotel in singapore. For 20 years it has been my 2nd home. Absolutely love it! Location perfect.wish I could live there. Always sad to leave and so happy to arrive at waterfront grand copthorne. This is best asia has to offer singapore! Advice look no further stay this hotel and you will like me always return.
Reviewed April 05, 2014

boo T. from Singapore
Couples
Stayed one night in March 2014
Convenient, Nice Rooms, Nice Breakfast
Location, Room, Breakfast
Overall was good. Recommended Hotel to others who are looking for a Nice Hotel stay. Personally will think twice if I'll go back again bcos of 1 unfriendly staff. Concierge by the name of AZ....Ali wasn't that friendly. My wife & I had a few contact with him, but he stared back with an unfriendly look. It's okay to NOT acknowledge with eye contact, greet and smile but returning with an unfriendly look was really a turn-off. Other staffs were so friendly and really feels welcomed.
Reviewed April 05, 2014