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Very good 7.8
Based on 4475 reviews

Recent customer comments

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Very good

based on 4475 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

5.7 Karen A.
United States
December 26, 2015
Size of room, 2 bottles of free water daily
Very loud construction all day long was horrible-room rate should have reflected that annoyance! Couldn't even talk in the lobby or breakfast! By the pool it was very loud as well. Would never had stayed there if I had known. When I checked in a day early the staff was rude and quoted me a rate to check in at 4am of 400SGD! I had to stand at the desk and book it online for a much lower rate!

7.3 Cora S.
December 26, 2015
Clean, spacious and friendly staff
Although hotel is rather old, their room is clean & spacious. Had a relaxing and good night sleep. We were particularly impressed with their buffet breakfast spread.

7 nacharn K.
Sri Lanka
December 26, 2015
it was under renovation . Should have not been se
location location location
Cant really comment as it was under renovation. But checking in and out was super easy and quick. Which i liked.

December 26, 2015
Disappointing. I picked this hotel from AGODA because it was an agoda-rated 5star hotel and had insider deals and also had breakfast along with the deal. It was at a very discounted rate...When i got to hotel... frontdesk was nice..but when i got to my room.. i realized that room had no bathtub (which i was expecting coz it was 5 star). I called frontdesk to ask if any rooms had any...and the female operator had a snappy rude tone (maybe coz it was late evening) insisting that i tell her the problem...(this rude operator service made a lasting negative impression)... i did get a callback from frontdesk later - who was much nicer on the phone... and i asked for upgrade the next day. the next day... i found out the real reason why rates were way lower... the hotel has a portion of it UNDER CONSTRUCTION... you could hear the drilling so loud up to the 20+ floor ALL DAY.. it stops after 5pm... the beds were quite comfy....... food was not good either.. there were barely any chairs for breakfast since they relocated the breaskfast area to a smaller space. I think this hotel SHOULD NOT BE a 5 star hotel.. its misleading and highly overrated.

6.7 Ngin O.
December 25, 2015
Nice Hotel room
Nice clean room / location is quiet away from crowd / service is ok

December 25, 2015
a little over priced
Breakfast buffet, room cleanliness, comfortable bed
Hotel was located at a place that was not very near any MRT but had a lot of buses to take to town about a 10 minute walk away. Swimming pool was really dirty and small. The gym was nice though! Room service was kind of slow, took about 2-3 hours for them to respond to our requests. (Had to change kettle because someone cooked instant noodles in them) The hotel breakfast was excellent! There was a huge spread and food was really delicious. Overall, it's a nice place to relax for couples but I think it's abit expensive. Good if you can afford it, but other hotels at cheaper rates may provide comparable rooms.

7.3 Kushal K.
December 24, 2015
Location is good, rooms are spacious
location, room size and service
It was good, comfortable, easy approach to tourist attraction as well as business centre

9 Gerard G.
United Kingdom
December 24, 2015
Short business trip
Location, quality and comfort
In short it was everything I thought it would be when booking. Staff are great, welcoming and very helpful. Hotel is in a good location and easy to walk to main attractions within 30mins. I like the river setting away from Marina Bay itself but with the hotel still being close to a multitude of restaurants, art galleries and bars. Will be back

8 Goh M.
December 24, 2015
Worth the stay
Comfortable room, hotel with smoking rooms, nice view from room
Great, comfortable & happy

9.7 Casey R.
December 23, 2015
Comfortable stay
Friendly staff, cozy, food
The staff are all friendly and we love the food and comfortable rooms.