arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 4475 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4475 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

7.7 Maricel L.
October 13, 2015
Good hotel
Room and amenities
Would stay here again if given the chance

7.7 CHUEN L.
October 12, 2015
Clean but old deluxe room
Comfy bed and nice aircon
Pleasant stay however I feel the rooms could be better for a 5 star

6.3 Prem S.
October 06, 2015
Room Comfort

7.7 Lim J.
October 04, 2015
Surrounding, room and service

7 Beng G.
October 04, 2015
Disappointed with Service
Nice bed.. nice view.. clean..
All was good.. however, check in time was 2pm. We reached the hotel at 4pm and was told that only one room is ready.. they will send the other room key to us within 1hr.. after 2.5hrs, there was no news and we called the reception to check.. they say they r not sure and would call us back.. after 0.5hrs, no callback.. we called again and they say they are currently overwhelmed with guests and will contact us again.. again after 45mins, no one contacted us.. we got to call them again n to check.. this was very disappointing for a five star hotel.. we finally got out room around 8 plus at night.. that is like more than 6hrs after our initial check in time.. if their guests were to check out 6hrs late, they would have charged them one additional night.. so now we were penalised for the evening with room rates paid which we find it real unfair.. there wasn't any explaination given to us nor any apology from their staffs.. when we asked the guy who brought us the key on why was the room late, his answer was simply "i don't know".. other than that the room is good..

7.3 Evelyn G.
October 03, 2015
Pleasant stay
Location, restaurant

8 Rocky L.
September 29, 2015
Very good staff and service
Gym, room , staff
the hotel is good, there's a free shuttle service, the gym is good. But a little dissapointment for the pool and breakfast. but overall this is a recommended hotel.

7.3 Rajiv R.
September 29, 2015
Decent hotel by the river, average breakfast
Location, rest average
Decent stay,slightly outdated rooms, average hotel for the price

6.7 Gurcharan S.
September 29, 2015
Good location but old
location , carpark and nice view.
The room that was given has a faulty matteress. It has a part of ot damaged so sleep was on the better side. I arrived late and was leaving in the morning so its wasn't a need to change rooms. O/wise its a nice place

9.7 Stephanie L.
September 29, 2015
Worth the experience
Clean, excellent service and comfortable.
It was a birthday celebration for my boyfriend. We had fun and would love to come back again.