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Very good 7.8
Based on 4470 reviews

Recent customer comments

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Very good



based on 4470 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

6.7 BILLY S.
Malaysia
September 25, 2015
Great location & friendly staff
Great location & friendly staff & value for money

8 NG L.
Singapore
September 24, 2015
Service Excellence
Location Service and Cleanliness
An excellent hotel and we'll maintained. Proximity to food and malls is very good. In house dining is great. Morning breakfast buffet is delicious too.

8 NG L.
Singapore
September 24, 2015
Excellent location and service.
Friendly Efficient and comfortable.
Always enjoyed my stay in this hotel. The staff are very friendly and considerate. The food is excellent and the room service is great too.

8 Peter J.
United Kingdom
September 24, 2015
Weekend stay
All good
Very good amenities all up to standard

7.7 Heng E.
Singapore
September 23, 2015
hotel stay
cleanliness, friendly staff, location
It was good

6.3 Gian V.
Philippines
September 23, 2015
More 4 than 5 star
Nothing special
My stay was really nothing special and for this hotel to rate themselves as a 5-star is completely over the top: 1) Rooms - Rooms are quite small relative to other hotels in the same category. They're also older and generally lack the comforts/amenities you would expect (Nespresso machines, or basic coffee making machines) 2) Breakfast - Do not eat at the lobby for breakfast. The quality was just completely horrible. First of all, no 5-star hotel would serve coffee in paper cups "just to make the cleaning process more efficient". That is just no excuse. Secondly, you would have to wait 15 minutes to get any eggs cooked. Food taste was generally bland and I really did not enjoy the experience. If other 5-star hotels can do it, why cant this one? 3) Staff - Staff all around was very unhelpful I would say. Aside from the occasional lobby greeters, none are proactively helpful. Even whilst at the gym, none of the PTs even offered to assist in any way. All in all, if you could throw in less than a hundred dollars more, just go stay at a real 5-star. The experience would be worlds apart.

8.7 Mandy S.
United Kingdom
September 23, 2015
Great location, great hotel
Location. Quality of accommodation. Best ever air con
Loved the hotel & location was perfect! The only thing I'd change is "proper" hair dryers in the bedrooms not the "old fashioned attached in the bathroom".

8.3 Zhe G.
China
September 22, 2015
good location with quiet environment
big room

8.7 wilson Y.
Singapore
September 21, 2015
Good service
staff, food and flexibilities

4.7 andrew J.
Indonesia
September 19, 2015
Old hotel
friendly staff.... Thats it
a normal hotel that had seen its better days