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Very good 7.8
Based on 4475 reviews

Recent customer comments

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Very good



based on 4475 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

9 Edna S.
Singapore
April 20, 2015
One of the best Hotels in Singapore. :D SUPERB!
Service, Room, Customization
It was an amazing stay at Grand Copthorne Waterfront Hotel. Totally customized, and the hotel actually did take note of every single little detail i requested for, as it was for a birthday celebration. Not only that, they assisted me in my early check-in as early as they are able to. The rooms are slightly larger than compared to the usual hotel rooms, and it gives you a warmth feeling too. On top of that, they sent us a complimentary chocolate cake which was very delicious (Would like to know what cake it is, so I am able to taste more of it in the future). The staff were very friendly and helpful as well. Overall, it was really one of the best stays we had, and we would definitely come back again. Probably we will become regular guests here because it is worth it. :D

7.7 Paul L.
Singapore
April 20, 2015
Great location
good location, good staff, value for money

9.7 Patrick L.
Singapore
April 20, 2015
a great staycation for loved ones.
The staff were very friendly. The varieties of the food at the lobby cafe was wide spread and good. The room was very clean and comfortable.
The stay was great. The security at the lobby was very professional and the staff were very friendly. The wide varieties of food at the cafe was good. The room was clean and comfortable. The hotel staff was very kind to arrange for a complimentary cake when they knew that it was the birthday of one of my family members. Overall, we had a good time spent in the hotel. Most importantly, the hotel rate is really value for money. Thank you Agoda!

8.3 Nurashid W.
Malaysia
April 20, 2015
Well done
Good

9.7 Cheryl G.
Singapore
April 20, 2015
Business Traveller.
Efficiency, Situational Awareness and Service

9 Liy E.
Malaysia
April 20, 2015
Great customer service
Great customer service, Very comfortable room, Good location
I arrived at Grand Copthorne hotel at about 12pm and the reception let me checked in without any troubles. Unlike M hotel, they required an early check-in fees. I had a high floor corner room and the bed was very comfortable. We are very happy with our stay and will definitely come back again!

8 Lim B.
Singapore
April 20, 2015
ok
ok

8 Mario N.
Indonesia
April 19, 2015
OK HOTEL
LOCATION IS OK
GREAT STAY CLEAN ROOM AND STAFF IS HELPFUL FOOD CAN IMPROVE LOCATION IS IN THE CITY CENTRE

8.3 kah T.
Malaysia
April 19, 2015
Value for money
Comfort, staff
Good breakfast, comfort bed. Thanks for giving such pleasant and enjoyable stay. I will be back for sure. Check in/out effectiveness can be improved. Cleanliness as well, there are still the dust on the make up table. Water pressure of the shower pretty low.

8 CHA J.
Singapore
April 19, 2015
Good place for a staycation
Coziness, cleanliness, and view from room.