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Very good 7.8
Based on 4547 reviews

Recent customer comments

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Very good



based on 4547 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4
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Evan D. from United States
Couples
Stayed one night in April 2014
Great location
Location, room, facilities
Our stay was great at the Grand Copthorne. We have stayed here twice and are pleased with our stay every time. It is in a prime location with many great things to see nearby. The rooms are a good size with comfortable beds and it is always very clean. We love staying here. I definitely recommend it.
Reviewed January 02, 2015

Tze W. from Malaysia
Couples
Stayed 3 nights in December 2014
comfy
clean, location and comfortable
It was a good experience overall. Will definitely come back again.
Reviewed January 02, 2015

Brian W. from Malaysia
Solo travelers
Stayed one night in December 2014
Good hotel
Comfort, service, location
Overall a good experience, especially got good package
Reviewed January 02, 2015

DING W. from Singapore
Couples
Stayed one night in December 2014
Great service and breakfast buffet
breakfast buffet and service
Great service and breakfast buffet
Reviewed January 01, 2015

Evan C. from Singapore
Groups
Stayed one night in December 2014
Good location
location and nice environment
Reviewed December 31, 2014

Kim Y. from Singapore
Couples
Stayed one night in December 2014
Value for money
Bed , toilet and room
Reviewed December 31, 2014

Cindy L. from Malaysia
Couples
Stayed 2 nights in December 2014
Review of Copthrone
Convenient, familiar, easy parking
was alright, previous stay was better.
Reviewed December 31, 2014

SOO S. from Singapore
Families with young children
Stayed 2 nights in December 2014
Fast checkin and out
Clean, fast action from staffs, good restaurant
The room is cleaned and comfortable for us all. Only bad part is the gym facilities is Abit smelly to use. There seems like no one is maintaining the gym by keeping the seat cushion clean. Other than this, not a bad hotel to stay in. Near to eateries everywhere and a good shopping mall - Great World City.
Reviewed December 31, 2014

Shonn Y. from Singapore
Couples
Stayed 2 nights in December 2014
Overall the hotel's review
The hotel provided good call reception and also there is even umbrella provided for each room as it's the rainy season here.
The management of the hotel should look into and do something about the hotel rooms or toilets system as there are a few flies inside each room and nothing can be done about it. But otherwise overall room service, food and ambience are fine.
Reviewed December 30, 2014

Rajalakshimy S. from Malaysia
Families with older children
Stayed 2 nights in December 2014
unfriendly staffs, rooms were not ready until 6.00
Unpleasant. Do not recommend this hotel. Very disorganised. Offer charging on food items from stated amount on menu. Staffs are rude n despite not able to sit customers during buffet breakfast they were busy clearing food at sharp 10.30. Very inconsiderate as due to their Inefficiency people were seated late. We arrived at 4.00pm for check in n found some many customers still waiting for rooms which was ready around 6.00pm but staff was non - apologetic. Very disappointed n will not return to this hotel.
Reviewed December 30, 2014