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Very good 7.8
Based on 4541 reviews

Recent customer comments

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Very good

based on 4541 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4
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Jayananda D. from Indonesia
Families with young children
Stayed one night in October 2014
Good Hotel
good swimming pool, night life, good food
Breakfast with good food, enjoying swimming pool, room not to small, very clean but far from MRT.
Reviewed October 07, 2014

Roger W. from Malaysia
Families with young children
Stayed one night in September 2014
Good Stay- reccomended
Location, location, location
Everything was good- only check in was abit slow due to high number of customers. Other than that - no complaints.
Reviewed October 07, 2014

Nanthini S. from Singapore
Business travelers
Stayed one night in October 2014
Bad Service
Room Sizes
Totally disappointed. front line staff was not Unhelpful. Lack of product knowledge.
Reviewed October 07, 2014

YongMing L. from Singapore
Stayed one night in October 2014
Very pleasant stay
Good pricing, polite staffs, well furnished gym.
Very enjoyable and pleasant.
Reviewed October 07, 2014

Manvvir S. from Singapore
Stayed one night in October 2014
Stay at grand copthorne
Reviewed October 07, 2014

Vanessa M. from Singapore
Families with older children
Stayed one night in October 2014
enjoyable staycation at affordable price
the room was nice and cosy. staff were friendly.
It was an enjoyable stay. The view outside the hotel was very relaxing which was good for a short break. The customer service was fast and efficient when I requested for a birthday cake for my parents. The breakfast could have been better as there are not much choices but overall it was acceptable. The only downside would be the location as it was quite troublesome to get to the hotel.
Reviewed October 06, 2014

Tery B. from Indonesia
Stayed 2 nights in October 2014
Best deal in river valey area
Size of the room & toilet, fast check in/out from reception,
Reviewed October 06, 2014

Chew W. from Malaysia
Business travelers
Stayed 2 nights in September 2014
Value got money , many parking space
Big bath area with bathtub
Reviewed October 05, 2014

Helen S. from United Kingdom
Stayed 7 nights in September 2014
GCW is very good food & location ,friendly staff
Room food location
Reviewed October 04, 2014

Adrian L. from Singapore
Stayed one night in September 2014
Nice hotel but lousy breakfast
Room, bed & view
I got upgraded to the Club room which was located on the 25th floor. It had an awesome view & the bedroom was very nicely setup. The breakfast however was such a letdown. The variety was limited & the quality was mediocre. Its a shame that the hotel was let down by its breakfast which I think they should really look into it.
Reviewed October 03, 2014