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Very good 7.8
Based on 4501 reviews

Recent customer comments

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Very good



based on 4501 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

Wai S.
Malaysia
July 14, 2016
Cleanliness
I was not provided bath towel after check in and there was unfinished coffee cup on the table when I check in the room. I called up the reception to feedback this. Besides, it doesn't anticipate customer's need eg: I requested to check out later due to my conference ended around 11.40am, I called up the reception for the favor, I was rejected and she only allowed to check out latest by 12.30pm after my persistence. I was so disappointed with grand copthorne as it happened to me in other hotel, they were so readily if any clients request for check out late with valid reason without charging even though there are not 5 star hotel. Overall it was not a pleasant stay in grand copthorne.

orin S.
Guyana
July 13, 2016
Comment
The service was friendly and efficient.

George Z.
Australia
July 12, 2016
Rip off
Rip off

Henny H.
Indonesia
July 11, 2016
big room n spacious
It wa a pleasant stay n the room is big n spacious.

David W.
Australia
July 11, 2016
excellent
Excellent

Avinash B.
India
July 10, 2016
No Hospitality. Just a formality for the customer
Not Recommended as there is no hospitality in hotel. Hotel staff even not help us to put the bags in car and they have charged 35 dollar for breakfast and during checkout, they informed that 30 dollar excluded taxes and can deduct these taxes from our deposit money . Totally disappointed.

Pang W.
Indonesia
July 10, 2016
Room was fantastic
Nice, Clean, and good ambient.

BOON T.
Malaysia
July 09, 2016
Overall Nice hotel
Overall nice hotel, only hotel not near to MRT station, for those travel by self drive are good with compliment Car parking voucher. Staff service can be more cheerful with smile. Room corner area no vacuum probably. Breakfast Fantastic with many different kind of cuisine and variety. May consider to come back on next vacations in Singapore.

Allan T.
Indonesia
July 06, 2016
Good
Good

Angeline W.
Singapore
July 06, 2016
Staycation
A great place for staccato on couple. Get to the resturant conveniently and there are wire a few great buffet at the nearby hotels. Clean and spacious room.