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Very good 7.8
Based on 4501 reviews

Recent customer comments

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Very good

based on 4501 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

Wai S.
July 14, 2016
I was not provided bath towel after check in and there was unfinished coffee cup on the table when I check in the room. I called up the reception to feedback this. Besides, it doesn't anticipate customer's need eg: I requested to check out later due to my conference ended around 11.40am, I called up the reception for the favor, I was rejected and she only allowed to check out latest by 12.30pm after my persistence. I was so disappointed with grand copthorne as it happened to me in other hotel, they were so readily if any clients request for check out late with valid reason without charging even though there are not 5 star hotel. Overall it was not a pleasant stay in grand copthorne.

orin S.
July 13, 2016
The service was friendly and efficient.

George Z.
July 12, 2016
Rip off
Rip off

Henny H.
July 11, 2016
big room n spacious
It wa a pleasant stay n the room is big n spacious.

David W.
July 11, 2016

Avinash B.
July 10, 2016
No Hospitality. Just a formality for the customer
Not Recommended as there is no hospitality in hotel. Hotel staff even not help us to put the bags in car and they have charged 35 dollar for breakfast and during checkout, they informed that 30 dollar excluded taxes and can deduct these taxes from our deposit money . Totally disappointed.

Pang W.
July 10, 2016
Room was fantastic
Nice, Clean, and good ambient.

July 09, 2016
Overall Nice hotel
Overall nice hotel, only hotel not near to MRT station, for those travel by self drive are good with compliment Car parking voucher. Staff service can be more cheerful with smile. Room corner area no vacuum probably. Breakfast Fantastic with many different kind of cuisine and variety. May consider to come back on next vacations in Singapore.

Allan T.
July 06, 2016

Angeline W.
July 06, 2016
A great place for staccato on couple. Get to the resturant conveniently and there are wire a few great buffet at the nearby hotels. Clean and spacious room.