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Recent customer comments

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All reviews (418)

Business travelers (166)

Couples (104)

Solo travelers (48)

Families with young children (55)

Families with older children (30)

Groups (15)

Excellent
8.6
based on 418 reviews
Hotel Condition/Cleanliness
8.9
Facilities
8.8
Location
9.3
Room Comfort/Standard
8.8
Staff Performance
8.7
Value for Money
7.7
Food/Dining
8.4

9.6 Sang N.
United States of America
March 25, 2016
Good
Good

8.8 Garrett H.
United States of America
March 24, 2016
Location Cant Be Beat but Still a Bit Older
Great hotel with great staff and the location is perfect on Orchard or if you need to visit Mount Elizabeth, but of course its an older hotel which can show.

8 HSIN-JU Y.
Taiwan
March 15, 2016
Good location/ nice food
Location is good. But the room service delivery guy was very rude.

8.8 Garrett H.
United States of America
March 24, 2016
Great Location and Nice Hotel
Great hotel with great staff and the location is perfect on Orchard or if you need to visit Mount Elizabeth, but of course its an older hotel which can show.

7.6 Bate-Erdene B.
Mongolia
April 03, 2016
Nice as always
Nice as alwaysNice as always

10 Farhat S.
Indonesia
March 04, 2016
Best
I will be back as soon

8.4 sodov O.
Mongolia
February 19, 2016
nice weather
nice tirp

6 Carlo F.
Italy
January 29, 2016
Grossly overated. In urgent need of renovation
Location, service
The hotel is a typical american commercial business hotel. Large, old style,low ceilings, long corridors....the king premium room in the 'new wing ' ( the latest to be renovated,few years back ) we stayed are very impersonal not stylish and at the level of a 3 star. Carpets stained, walls and upholstery stained, light appliances wobbly, bulbs not functioning, bed reading light insufficient, a lighting system neither here not there, an old TV, in our case malfunctioning . All in all quite old and grossly overrated. Not a positive experience. I am a former resident in Singapore and I travel there every month : I shall not choose the Grand Hyatt anymore

10 RONALD J.
United States of America
January 24, 2016
Singa trip
great staff. well organized and efficient service
Great. Good central location. Excellent help and well trained and efficient. Stayed in club room and was like studio apartment. Got good Agoda rate and was expensive but worth every dollar....highly recommend.

8 FAU S.
Malaysia
February 08, 2016
room's great! booked through agoda last minute but
Great room,lack hospitality from staff