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Very good 7.8
Based on 3192 reviews

Recent customer comments

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Very good

based on 3192 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Dale Y.
United States
March 28, 2016
Very pleasant stay
Big, clean room. Nice bathroom. Convenient location and nice pro-active staff. Good breakfast with many choices.

Dwi S.
March 27, 2016
Clean, nice and comfortable
It's my second stay and they upgraded me to club room.. A nice stay

Jaylyn F.
March 27, 2016
Not a 5 star
Location staff location
Old pool , under renovation not a 5 star hotel maybe 20 yrs ago

Zi W.
March 23, 2016
Nice place
Good service and location.

Richard P.
March 21, 2016
Comfortable and good service
Location, location, location

Shi S.
March 21, 2016
Good location. But over priced

Thiraphat S.
March 21, 2016
Hotel is good, the food is nice and friendly staff
Location, Hospitality and Cleanliness

Sharon L.
March 21, 2016
Forgot our breakfast
They forgot to do our room service breakfast which was ordered the night before. Finally got it 1 hr 45mins later after asking where it was. They didnt charge for it which was $50 value to make up for their stuff up. Probably wouldnt stay there again.

Arica W.
March 21, 2016
Deluxe room
The superior room is quite dated and old, including the corridors. When we first entered the room, the room smells as the air-con wasn't turned on. Didn't feel like a 5-star hotel but more of a 4-star hotel room. So we asked to change to Deluxe room instead and didn't mind paying for the difference. They were kind enough to give us a complimentary upgrade which is really nice. If you want a 5-star hotel room, I suggest that you book Deluxe room and above.

Samadi W.
Sri Lanka
March 16, 2016
Grand park city hall hotel stay