| Great Location |
Guest Rating: 6.7 |
sio I.
|
 Macau
Couple
Date of Stay: 04 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Great location, near to the MRT station, supermarket & shopping mall are just about few minutes walk. staffs are not that attentive. Toilets need a bit refurbishment...but still it is a great place to stay. Taxi driver is not familiar with the location of this hotel.
|
| Lost Sleep |
Guest Rating: 9 |
jane E.
|
 United States
Business Traveler
Date of Stay: 24 Jul 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Great location. Small, but lovely, room. Good service, hotel staff very helpful. Rowdy airline crew on my floor that partied all night and made it impossible for anyone to sleep. I would have had absolutely no complaints about this hotel had it not been for an extremely rowdy airline crew that partied all night the second night of my stay.
The hotel is great, overall, with an excellent location in the CBD, convenient to everything.
The room was small, but very nice, nice view, very clean, comfortable bed, and internet access was problem-free.
Unfortunately, the airline crew decided to party all night, and, although the hotel manager was quite apologetic and gave me a room down the hall to sleep in, the noise was inescapable.
Hotel management apparently did contact the airline and told me that the issue would be dealt with appropriately. They said this was a first for the hotel, which does cater to a business crowd.
Despite the unpleasant night, I would probably try the hotel again.
|
| Well located quality hotel |
Guest Rating: 7.7 |
elizabeth P.
|
 Australia
Couple
Date of Stay: 23 Jul 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Location next to City Hall station Rather miserly with supplies - one bar of soap for two people for four days! One teabag per person per day. Very expensive for inhouse dining. Light, bright pleasant lobby arrea. Fantastic location with quick access to the red and green MRT lines. Great shopping only a few minutes away at Raffles City. Staff were helpful and generous with late check out.
Shopping Tip : Use the MRT - it's clean, fast, cheap and air conditioned!
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| Singapore Travel |
Guest Rating: 9.7 |
ronel R.
|
United States
Solo Traveler
Date of Stay: 05 Jul 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Nice, clean room. Hotel service was excellent. Staff was courteous and helpful. Excellent hotel. The rooms were great and the service was outstanding. Great deal for the price. I highly recommend this hotel for anyone traveling to Singapore. It is in the perfect location with easy access to shops, restaraunts, and bars. Easy access to the metro and taxi service. The next time I am visiting Singapore, my reservations will be here.
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| Grand Park City Hall |
Guest Rating: 9 |
sarah T.
|
Australia
Other
Date of Stay: 03 Jul 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Fantastic location, beautiful hotel, staff were very friendly, concierge was extremely helpful If I went back to Singapore, I'd definately stay here again. The hotel is within a very short walking distance to City Hall MRT station, Clarke Quay area, Raffles and Marina Bay.
|
| Renewing visa in Singapore |
Guest Rating: 7.3 |
silvano P.
|
 Italy
Business Traveler
Date of Stay: 24 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Excelent location. Near City Hall MRT station u can go everywhere u want.Nice poolo with jacuzzi Even if i had a de luxe room, the room itself was very small. I travel for business most of the times and i bring with me a lot of stuff so i need a big room at a reasonable price, this was not the case but i really like the location that is basically close (thanks to MRT) to all major interesting places in town.
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| Grand Park City Hall Hotel, Singapore |
Guest Rating: 7.7 |
jeffrey Y.
|
 Singapore
Couple
Date of Stay: 01 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
- Right in downtown area
- Lots of shopping & resataurants nearby
- Lots of nightspots in the night to go to - they keep forgetting to give newspaper in the morning.
- they don't provide complimentary drinking bottled water in the room
- They only give 1 set of toiletries and slippers in the room despite we checking in as 2 person.
The hotel is conveniently located at the heart of the downtown area in the civic district. There're many shopping belts in the vicinity like Raffles City, Suntec City and Funan centre. Accessible to all nightspots and eating places. The rooms are very comfortable and pleasant. There are many bus stops and the trains to get you to anyway in town from where the hotel is. The area is part of the old civic district with many cultural icons and buildings and places of interest to visit. Check with the concierge.
Hotel Feature Tip : As they don't provide bottled water in the room, buy a large bottle at the 7-eleven at the shopping mall beside the hotel. Saves you money than to buy off the mini bar in the room.
|
| Great hotel |
Guest Rating: 8.7 |
jeffrey F.
|
Australia
Couple
Date of Stay: 31 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Nice bed and room with everything you really need.
The staff were very helpful and carried out any requests quickly and happily. Close to MRT and lots of good food outlets. Good swimming pool and spa. Pool water was too warm. Room internet was too expensive. We arrived late but the staff were very kind and helpful. The room was comfortable and had everything that you need. We requested a few things which were delivered quickly and without argument.
It is in a good central location within walking distance to Clarke Quay, Fort Canning, Mrt, Raffels, Buggis, and near a supermarket and good food outlets. We would stay there again.
Restaurant Tip : Funan Centre across the street, has a good food hall with good cheap food both western and local, and a supermarket.
|
| Great location |
Guest Rating: 7.7 |
jonghyek L.
|
 South Korea
Business Traveler
Date of Stay: 25 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Good location, many restaurant, center of city This hotel is close to city hall MRT station. You can see many thing to walk around. The room is normal but too small. Internet is a little slow. I recommend to upgrade the room to Deluxe for good stay.
Restaurant Tip : You can see Raffles city.(5 min by foot)There is many restaurant and shopping shop.
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| Location excellent - hotel not so good! |
Guest Rating: 5.3 |
maria A.
|
 Kuwait
Couple
Date of Stay: 17 May 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
|
Rooms dated, musty smell and staff very unwelcoming. We booked this hotel after reading reviews on trip advisor. On arriving at the hotel we were shown to a small room with a very claustraphobic bathroom (no seperate shower and mould growing all around the bath). The smell in the room was unbearable but we unpacked, too tired after a 9 hour flight, to do anything else. After a phone call home, without out knowledge, my mother contacted the hotel directly and we received a call from the management saying we were being moved and upgraded with sincere apologies for any inconvennience caused.Very nice we thought - and yes, the room was much nicer with a better bathroom and no smell. However, the next day we were invaded by ants and calls to reception were met with a very frosty attitude. Pest control came and also made us feel like we were trouble causers. All in all it made for a very unpleasant start to our honeymoon. We are now at Traders Hotel in Kuala Lumpur and realse what a real 5 star hotel should be like. If you are after location then this hotel will suit - but for anything else - forget it!
Sightseeing/Attractions Tip : Don't miss the night safari, it was excellent!
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| Return stay at the Grand Plaza Hotel, Singapore.I |
Guest Rating: 7.7 |
anne B.
|
Australia
Couple
Date of Stay: 08 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
I like the area and surrounds and its convenient position to the underground and shops and air port. The entrance to the Hotel is welcoming and Staff, Porters in particular, friendly and helpful I was disappointed as there was no separate shower and except for a newer TV, the room was not as nice as the previous and the carpet was almost shabby, though clean. The offer of a light breakfast would have been appreciated. I found it very helpful that we could have a late check out and enjoyed relaxing in the spa and pool. The gown and slippers provided for this were most useful. The Gym is most impressive and would be good to see more people using it. The buffet meals available looked very nice but too pricey in my opinion. I enjoyed my stay at this Hotel and hope to be able to return ; providing charges remain reasonable.
Travel tip : Pleasnt area to walk about, close to Buges Street Markets, well worth a visit.
|
| Good Value Hotel, Good Location |
Guest Rating: 8.3 |
richard W.
|
 United Kingdom
Couple
Date of Stay: 02 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Price, Location, Cleanliness Not the prettiest views from the room The hotel is really conveniently located near the intersection of the NS and EW MTR lines (Stop: City Hall) and fairly central for most of the major sights and activities. The rooms were simple but clean and well furnished and certainly good value for money given some of the comments I've seen about similarly-priced hotels in Singapore. We were told our room had been upgraded to a larger size than we booked - it was certainly bigger than a lot of 'standard' rooms. We were on Floor 9 which had semi-reasonable views of the skyline but directly overlooked the plant area of the opposing building which spoilt it a bit. Reception provided us with a free city map although I didn't get the impression there was anyone particularly suitable to ask for general advice on recommended activities or sights. Minibar prices were the usual, i.e. high and more palatable if you're on expenses. Didn't eat as breakfast wasn't included in our rate but would hazard a guess that it was in line with the rest of the hotel's standards.
Sightseeing/Attractions Tip : Fort Canning Park is opposite the hotel and if you wander up through it, it makes a reasonable walking route to Orchard Rd if you're heading there to shop.
|
| Nice Hotel |
Guest Rating: 9.7 |
chan Y.
|
 Malaysia
Couple
Date of Stay: 18 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
We have checked into this hotel many times. Each time the hotel never failed to make us feel good. They upgraded us to Deluxe Room on our last check in. Hotel is clean. Staff are friendly. Beds are good and comfortable. We always have good nite sleep in this hotel. There's a food court just across the road and its a 10mins walking distance to Clarke Quay.
Nightlife Tip : 10mins walk to Clarke Quay.
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| Grand Plaza Park Hotel, City Hall, Singapore |
Guest Rating: 10 |
june D.
|
United Kingdom
Family with older children
Date of Stay: 13 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Beautiful Reception area, polite and courteous staff, lovely rooms, excellent service. Really good location too. We had a really good time in Singapore and when we return we will definitely return to this hotel. My daughters were stunned by the Reception Area. Breakfast was excellent and even as vegetarians we found plenty to eat and they don't understand vegetarians in Singapore. We felt really pampered here and enjoyed our stay immensely.
The pool was lovely and my daughter who is expecting a baby cooled off in there every afternoon we were there. The water was just the right temperature.
Sightseeing/Attractions Tip : The Open top sightseeing buses can be accessed at the stop just round the corner near the Cathedral.
|
| For the price its fabulous |
Guest Rating: 9 |
gulshen K.
|
Malaysia
Other
Date of Stay: 12 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Good service, very nice rooms, comfy beds, good selection of tv channels. The bathroom was a little too small and water kept getting onto the floor. The room also was constantly too cold. For the value of the price you paid you got an awesome deal. The hotel is right in the city center so it was so easy to access the city hall station MRT. And plus it was like five minutes away from clark quay too. Very close to raffles shopping center and surrounding malls.
Nightlife Tip : Both clark quay and boat quay are awesome places to go and have a good time.
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