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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore (Show on map)

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Formerly : Grand Plaza Park Hotel City Hall

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Hotel Area: Marina Bay Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1462 reviews

Value for Money
7.5
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.2
All reviews (1462)
Stephanie V. Business travelers Malaysia, June 15, 2012
Lovely hotel with great service

Service
8
A hotel that is centrally located and very convenient for business people and also for those who are shopping.
Stephanie V. Solo travelers Malaysia, June 15, 2012
Lovely hotel with great service

service
8
A hotel that is centrally located and very convenient for business people and also for those who are shopping.
Chuan H. Business travelers Singapore, June 14, 2012
Lovely hotel

Good location, good and friendly service
8.7
good hotel in town, friendly staff and very polite, clean room and very good house keeping. near to all ali unity and walking distant to mrt line.
Dan S. Couples Finland, June 14, 2012
great location, good service

good location, good service at check-in
7
the hotel is located near most major attractions in singapore, and can be recommended both for tourists and guests on business. the people at the reception were lovely, and quite efficient, and was able to offer us a late checkout till 4pm. the hotel has a decent pool and gym. only negative may be that the hotel does not really feel like a 5 start hotel it claims to be. the room and the hardware in the hotel look worn out, and needs upgrade. the toilet bowl was actually broken, and the common area, while it looked ok, looked a bit dated. the housekeeping is a bit strange in that they barely speak english, and insist on calling you even if you try to leave a do not disturb sign. otherwise, as most singapore hotels are, the service, and staff were well trained and helpful.
Rosellesley V. Business travelers Philippines, June 14, 2012
Good Business hotel

good location, nice lounge, mini garden
8.3
The folks at the hotel are courteous and efficient. We were quickly attended to by the concierge when we got there. The reception desk could do better by smiling a bit. They were efficient though. The lounge is quite nice and has good lighting, not dark like some hotels. There's also a small garden you can see from the lounge. I had a meeting with some biz associates at the Bar in the lounge and we didn't have to look somewhere else. I stayed at the Deluxe room which is just big enough for a biz traveller like me. One thing I didn't like in the room is it's definitely not sound-proof or even semi. I could hear the doors closing and flushes from the neighbor's toilet. Nice-to-haves like a microwave oven isn't there. This hotel is nicely located quite near the marina/harbour. All the shopping malls are either just across the street or a few minutes away by foot. The Funan Digital Life Mall would be a good place to shop for gadgets or cameras, etc. If you want to go for a gastronomic experience, you can go to the basement of Raffles CityLink, just 5 mins, away and eat to your heart's content from a wide-range of good restos there. The esplanade can also be reached in 15-20 mins by foot or you can take the train if you want to get there quicker.
Travel tip: electronic shopping - funan digital mall across the street foreign exchange - shopping mall next to the hotel has a couple of forex places with good rates food - esplanade restos, raffles citylink mall basement restos, hawker stands near the esplanade sightseeing - harbour side, merlion, take a tourist boat at the marina bay relaxation - spa service at the hotel
Jeffrey Z. Business travelers United States of America, June 14, 2012
Annoying and disappointing in several areas

friendly staff good location
6.3
Weak pressure in the shower, slow Internet, almost loss of laundry and thin towels in the bathroom made for an annoying and disappointing stay
Ambrose C. Couples Singapore, June 14, 2012
Lovely hotel in downtown Singapore

Location
8
We had a nice, clean and comfortable room equppied with all the necessary amenities except free mineral water! Everything else was good especially it's location.
Elizabeth H. Families with older children Philippines, June 14, 2012
Location is the key

the shops around the vicinity of the hotel
8.3
Rooms were standard but ok.We dont have breakfast included but we ate dinner one time at the lobby restaurant and the servers were very attentive...filling our water glass as soon as they are empty. Our check in was fast but check out was delayed a little as there were groups of newly arrived tour groups.Doorman was always smiling and ready to help you get a taxi at all times.
Shopping Tip: few steps from the hotel are some small shops with bargain prices
Eunice L. Families with young children Malaysia, June 13, 2012
Friendly and helpful staff

The location is fantastic
7.3
I have 2 very young children travelling with me this time. Hence, I need a baby cot and an extra bed in the room. When asked whether a superior room can fit in these 2 items, the hotel staff (Joey) actually recommended an upgrade to a corner deluxe room with a sofa bed in the room. That room is definitely more spacious, in term of cost wise, the upgrading fees is less than the rent of an extra bed. We are very pleased with the dedicated service attitude of Joey. We also like the red apples available at the reception. Hotels normally give sweets, so it's a healthy and refreshing change The lobby of the hotel is modern but the room condition is a little run down. We find the lighting in the room is a bit too dim, and we were definitely not impressed by the condition of the baby cot at all. We turned out didn't use the cot at all as it's not safe for my 5-month old baby to sleep in.
Jean-Luc C. Business travelers France, June 13, 2012
Great standing

Service, staff, room,
9.3
Very nice hotel, convenient location, very responsive staff, nice quality of room

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