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Very good 7.8
Based on 3219 reviews

Recent customer comments

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Very good

based on 3219 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.4
  • Food/Dining 7.2
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Muhammad W.
September 19, 2014
Excellent Staff / Service
Good service, clean room
It was pretty decent. There were some areas that could be improved. But, the lasting impression was the staff who went out of their way to help us out of the vehicle, got us a stroller/pram for our sleeping toddler, and insisted on helping us all the way to the room with our bags.

Nam N.
September 19, 2014
Pleasant Stay
Hotel is clean. Staff is very helpful, especially concierge. Room is a bit small and the view is unpleasant. Only a short walk to City Hall MRT and easy access to Funan Mall.
We booked a deluxe room. The room was a bit small for three of us (husband, wife and a 2 year old). Room was clean. Condition of bathroom is old and a bit smelly. The hotel has no view. However, location is very convenient. Would not matter if your main transportation is taxi though.

Doug S.
United States
September 18, 2014
Great central location in Singapore
Location, standard of service, comfort
I enjoyed this hotel a lot. It was a bit pricier than I was after, but the location and comfort made up for it. The rooms were arctic-cold, which was a welcome change after the heat and humidity of the streets. The in-house food services were very expensive, and I would recommend striking out to nearby alternatives. I might or might not stay here again, because there is a lot of choice in Singapore.

Michel V.
September 18, 2014
Noisy, poor service

Nor A.
September 17, 2014
beautiful convenient hotel
Nice room....good location and worth the money
I love the hotel even that was my first visit.

Remco R.
September 16, 2014
Family with 2 young kids
Friendly staff , location, comfortable room
We stayed for 1 night with our 2 young kids. It's close to a few big shopping malls , the closest is raffles city . The food is very good and the staff is super friendly and helpful. Rooms are not very big but nice and comfortable .

sim L.
September 16, 2014
room too old. stuff wake me up at 10 am for room s
Grand Park City Hall Hotel
Just like a 5 star hotel at all

Angela L.
September 15, 2014
Repeat stay
Clean, Spacious room and centrally located

David C.
United Kingdom
September 12, 2014
Decent club floor for the price
Service, Location, Location!
In an overpriced market its a relative bargain. Location is fantastic, staff very good. Rooms a bit worn but clean. Overall I'd stay there again

Richard H.
United Kingdom
September 12, 2014
Great Hotel and fantastic Location
Location, Gym, Food and Drink
Great stay, staff were really friendly and the hotel had good facilities.