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Chandra L.
Couples
Indonesia,
October 30, 2011
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Great hotel
Location, rooms, facilities and service were great
7.3
a very good hotel full with comfortable facilities,great location and room,i'll be staying here again for my next trip to singapore.
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Yeo W.
Solo travelers
Singapore,
October 29, 2011
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Great location, good service and great rooms
10
I have to say i do not usually write reviews but i guess this time i really got to do it for this hotel due their incredible customer service.
The ironic thing was i actually clicked on the wrong date when i book through agoda. so i actually arrived a day earlier. what could go wrong when you know u will be stranded on the road.
but the service at Grand park city hall was great. i was in a panic, and the staff just got me seated in their private room for their own staff while they helped me call AGODA to settle the whole thing.
I also got to praise Agoda for the help too, to actually allow me to change the dates.
Bryan, the reception officer (i could actually remember his name because he really help me a big time ) told me to actually use their phone so that i will incur any roaming charges through Handphone.
the hotel is near major city, walking distance to MRT (Mass rapid transport), Bus service and 10 mins away from orchard (major shopping area).
JUST FEEL LIKE HOME.
Hotel Feature Tip:
GREAT CUSTOMER SERVICE, the only thing you should look FOR.
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Siti R.
Couples
Singapore,
October 29, 2011
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stayed for a nite and was out through out the day. we don't get to enjoy much of the facilities there but definitely will come back one day to stay. the superior room was good.
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Ahmad M.
Families with young children
Indonesia,
October 23, 2011
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Great hotel with good service and great location
Grat location, mall, food, suntec convention center, mrt,merlion statue, all in walking distance
8
location of mall, food, suntec convention center, mrt station, merlion statue, all in walking distance even with young children
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Barbara M.
Solo travelers
Switzerland,
October 20, 2011
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good location, friendly staff
very good location, nice lobby, shuttle bus
7.3
it was ok, but the hotel looks a bit "used". the rooms are small but ok. nice and friendly concierge
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Daisy M.
Business travelers
Philippines,
October 19, 2011
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good room service but bad cleaning service
5
no complimentary water for the rate we are paying!!! very bad and not competitive. cleaners are lazy and usually forgets things like bathroom rug, etc. does not replenish properly the freebies..is it because it is free.
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Idea V.
Business travelers
Thailand,
October 19, 2011
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i stay there for business trip. every was fine like normal city hotel. room is ok. service is good. i like breakfast. i suggest for business traveller who need location the first.
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Seiji T.
Solo travelers
Japan,
October 17, 2011
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Good location, good service, normal food
7.3
I was satisfied with hotel location most where is near by city hall station and city hall shopping center.
The room is clean and good taste and the bed is so good that you could relax and sleep well.
During my stay wedding party was held at the main chinese restaurant in the hotel and I could not have a chance to enjoy dinner there.
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Ramesh K.
Couples
Pakistan,
October 17, 2011
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Great Hotel with most cooperative management!!
friendly staff, great service, and beautiful view!
10
we got there accidently by our travel agents mistake but when we walked in the lobby we realized our agent made the RIGHT mistake. The hotel was beautiful with great service and accommodation.
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Siin S.
Couples
Indonesia,
October 17, 2011
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Lovely hotel and service with a smile
Near with mall and not to far to marina bay
6
I'll think this hotel is good enough . The room is not to big but clean enough
Nightlife Tip:
Because the location near with katedral and many park so we can walking around
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