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Excellent 8.1
Based on 6603 reviews

Recent customer comments

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Excellent



based on 6603 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Kamarulzaman A.
Malaysia
September 10, 2014
Good location, a little too expensive
Location, Comfort and Amenities
It was a good choice of hotel, a little too pricey, but is good for the shoppers

Robin H.
Indonesia
September 10, 2014
Best location
Location and best staff
Good location for family

Vun C.
Malaysia
September 10, 2014
Not too bad
strategic Location clean money for value
It was good.

Puttithorn J.
Thailand
September 10, 2014
great location
location

ANG C.
Singapore
September 09, 2014
average
convenient
Average. The bed comfort was disappointing, the lining was uncomfortable.

Cheong H.
Singapore
September 08, 2014
Value for Money
Mobile Wifi device, Front Counter service & Location
Firstly I only rate Grand Park max 4 stars. Location is good as it's in the middle of those major shopping mall. Value for money if only paying accommodation to sleep over. Service wise for some department was rather disappointing. Requested for ice, side-plate & folk and it took them slightly more than 30mins to appear in front of my doorstep but ended up what I received is ice, side-plate & SPOON! As mine is a value room, my room is only one level above the pool side lounge. It's very noisy and hardly can sleep with those blasting loud music.

Elvin H.
Malaysia
September 06, 2014
poor check in service.
comfy bedrppm , connecting room availability, location
The check in service is very poor. Not keen to entertain our request, such as connecting room and not pleasant in responding our queries.

SHARIL F.
Malaysia
September 06, 2014
Great location
Location, room and friendly environment
Excellent facilities and location

Lek Y.
Hong Kong
September 06, 2014
Good service
Nice

ANG C.
Singapore
September 05, 2014
bad
It was noisy. The hotel was drilling