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Excellent 8.1
Based on 6591 reviews

Recent customer comments

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based on 6591 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

9 I-fang H.
New Zealand
August 31, 2013
Good location, comfy but not too soft bedding!
Location, conveniency and good bedroom size.
Henerally satisfied, the breakfast options not many and not very delicious but acceptable. Great location!

6 lisa F.
August 30, 2013
nice and comfortable hotel
near to shopping center, strategic place, city view

August 29, 2013
Clean room
City center, clean room, friendly

8 Hsu M.
August 29, 2013
Good location. Decent room. Old hotel.
location.location.only location.
It was located in great location, in the heart of orchard close to all the shoppings and there is a seven eleven store in the building across from the hotel which was very convenient. Apart from the location, there isn't really anything particularly great about this hotel. Everything else was as expected from a business hotel in Singapore. Rooms were a little small but fit two of us plus our luggages ok. Bathroom was a little small, old and had a funny smell to it. The hotel itself seems quite old with old carpets and all.

6.3 Kim T.
August 29, 2013
It is close to shopping districts.
easy access to shopping malls, restaurants, and hospitals.
The room is not sound-proofed and with this price, it should have been a little less noisy. I can hear loud noises of people showering or watching tv from the other room next to mine. Not only that, noises can be heard from people walking by or opening/locking their room doors. I had requested for a room with see-through bathroom glass as they are more spacious and noise-reduction but it was rejected as the hotel said I booked for a delux room only, which is not true as I've been always staying at this hotel and booked the same room grade but the room is always with the see-through glass window shield and spacious room. The hotel did not make it welcoming for a loyal hotel guest as I am, which is rather disappointing.

7.7 Tjitra T.
August 29, 2013
comfortable, walking distance to shopping malls
good location, easy access to shopping malls, easy access to transportation
nice,comfortable, easy to reach location, walking distance to shopping malls, well maintained and clean room, good city view, good space room, convinient bathroom.

8 Wildan A.
August 29, 2013
Good, easy, convinient

8.3 Ronald J.
August 29, 2013
Nice hotel with very attentive and friendly staff
Location, Cystal Club, Staff
The hotel is close to many shopping centres and walking distance to the MRT rail system. The staff are wonderful, friendly and very helpful. Only downside was when we checked in. We arrived at 1pm and our room was not ready until 4pm. Checkout is midday so it should not have taken so long. This was soon forgotten because the rest of the stay was very enjoyable. I will certainly return to stay at this hotel.

8.3 wiwiek S.
August 28, 2013
Good location hotel
Location, value for money, free wifi
Good except I reserve for non smoking room but I got smoking room. But they apologise and upgrade my room.

8 wimpy T.
August 28, 2013
located at the centre of orchard road
location, staff, rooms
the rooms is very comfortable and the hotel located at the heart of the famous orchard road, just opposite to Paragon shopping mall and mount elizabeth hospital