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Excellent 8.1
Based on 6745 reviews

Recent customer comments

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based on 6745 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

kerry N. from Indonesia
Families with young children
Stayed 3 nights in April 2015
Not worth the rate
Location, location, free handy
My stay was so so.. I've stayed in various 5 star in various cities, i even stayed at various 5 star in singapore, but to me this place is seriously overrated. First i enter the lobby and hello, it's like a 3 star hotel, futuristic kind of way and small and gloomy. The room itself was so small, the furniture was cheap and chipped all over, the tv has very limited channel. And then we went for breakfast, and oh my, it has very limited choice and plating is rare that i have to ask the waiter over and over again to refill and it's still 8 am. The pool is small and see through, you will have to be super confident to swim there because it's side by side with a bar where people smoke non stop there. There is a handy in the room that is quite useful for calling landlines at your home country and to use 3 g tethering. But actually just by a singapore phone card, activate the internet and phone away freely using lots of apps. The staff was nice, some are super nice and some are just polite. But for me, for location better stay at mandarin orchard or holiday inn express. Will never go back.
Reviewed April 07, 2015

Ranjan M. from Sri Lanka
Solo travelers
Stayed 4 nights in March 2015
Small Rooms !
Location, Privacy and in phone facility
This was my second visit to the hotel. Whilst the location was great the room was very small and hardly any place to place a secong piece of luggage. The AC was set at a constant temperature which was not ideal. On my last visit the room was good although on both occasioins the booking was done the same way. The location and ease of movement is the real USP here.
Reviewed April 07, 2015

Paulus K. from Indonesia
Business travelers
Stayed one night in April 2015
location gym food
Reviewed April 07, 2015

Pajaree S. from Thailand
Families with young children
Stayed 3 nights in April 2015
Great location with comfortable room
Location, handy free phone and comfortable room
Reviewed April 06, 2015

Ferriady G. from Indonesia
Families with young children
Stayed one night in April 2015
Good but too much prosedure
Reviewed April 06, 2015

ZAHRAH O. from Malaysia
Solo travelers
Stayed 2 nights in April 2015
Overall good...only less food choices for b/fast
smart phone for guest, near to shopping centres n cosy room.
Reviewed April 05, 2015

Suherman D. from Indonesia
Stayed 4 nights in March 2015
Bed/matress need to be change
Location, clean, staff friendliness
I dont like the matress, too old
Reviewed April 04, 2015

kevin N. from Cambodia
Stayed 5 nights in December 2014
Receptionist was so nice to upgrade our room.
Close to mount Elizabeth hospital.
Reviewed April 03, 2015

teddy W. from Indonesia
Stayed one night in March 2015
location, hotel conditon, staff performance
Reviewed April 01, 2015

Sirin P. from Thailand
Business travelers
Stayed one night in February 2015
great location
location, shopping areas, clean
Reviewed March 31, 2015